Service Manager - Shawnee, KS

Service Manager Shift: Must be able to work retail hours including some holidays and weekends. Pay: Starting pay $24.00-$30.00 per hour with ongoing training and promotion opportunities. Benefits: Eligible for medical, prescription, dental, vision, 401(k), life insurance, disability, tuition assistance, sickness and vacation time, as well as tire discounts. General Description As a Service Manager at Goodyear, you will manage the service department by scheduling associates, coordinating service appointments, and organizing workflow to deliver quality work on time to guests. You will also contribute to the training and development of associates and support sales goals. Responsibilities Manage the service department by scheduling associates, service appointments, and organizing workflow to deliver quality work on time to guests. Help drive and reach sales goals through guest interactions including tire and service sales. Build guest relationships and ensure guest satisfaction by acting as liaison between technicians and guests. Contribute to the training and development of service department associates. Articulate warranties, promotions, and advertisements. Make recommendations to guests based on manufacturing guidelines. Maintain a clean and safe work and guest area. Perform a variety of manual tasks for extended periods, including light and heavy lifting (consumers tires and wheels), standing, bending, and squatting. Basic Qualifications Minimum 1 year of previous automotive service management experience. Valid driver's license. Must be at least 18 years of age. No relocation is being offered for this position. Legally authorized to work in the U.S. without company sponsorship now or in the future. Preferred Qualifications Previous automotive service sales experience. Previous automotive service experience. Position Criteria Strong work ethic; independently motivated to produce results with limited influence from others. Hard worker, who works diligently to get tasks done and demonstrates responsibility, dependability, conscientiousness, communication, and teamwork. Ability to review, analyze, and interpret information, identify problems, and make decisions. Ability to read, understand, and follow procedures and guidelines. Depending on location, stores may be open 7 days a week, including weekends and some holidays. Commitment to following established safety policies and procedures. #J-18808-Ljbffr The Goodyear Tire & Rubber Company