Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Director, Data Driven Sales & Customer Engagement, SME Europe

Full-time

Mastercard

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary

Director, Data Driven Sales & Customer Engagement, SME Europe

Overview SME Europe
Mastercard’s Commercial & New Payment Flows (CNPF) business is focused on digitizing and scaling payment opportunities by capturing new payment flows including B2B transactions. Within CNPF, Mastercard’s Small and Medium Enterprise (SME) business is focused on Boosting differentiated propositions that cater for SME specific needs including through Partnerships, Data Driven Sales & Customer Engagement, and Channel Distribution with non-traditional players include SME Wholesalers, ISVs and Payment Facilitators.
The SME segment represents a strategic priority, aiming to empower underserved businesses by simplifying payment acceptance and supplier payments, improving cash flow through innovative solutions, fostering digital transformation, and driving financial inclusion through strong partnerships with banks, fintechs, and platform providers.

The Role
The Director, Data Driven Sales & Customer Engagement is a strategic leadership role in Product Management responsible for transforming our approach to Data Driven Sales from data & analytics into actionable insights that accelerate revenue growth for SME, our customers and Mastercard. This role sits at the intersection of sales, analytics, and strategy, driving a culture of data driven decision making across the SME business. The role will report to the VP, Product Management, Partnerships and Customer Success, SME Europe.
The successful candidate will lead the partnership with Mastercard’s Services organization while working closely with Data Science and Sales to develop a joint Go-To-Market (GTM) for advanced analytics, sales intelligence, and performance optimization initiatives to enhance customer acquisition, retention, and lifetime value, while enabling sales teams with predictive insights and scalable data solutions.

Key Responsibilities

1. Data Strategy & Leadership
• Define and execute the data driven sales strategy with a clear Go-To-Market and execution plan to support SME sales growth.
• Drive adoption of data insights within Sales teams and leadership including organization and execution of trainings, workshops, and best practices sharing
• Translate complex datasets into clear, actionable business insights.

2. Data Driven Sales Transformation & Performance reporting
• Partner with Data Science to implement & evolve AI driven and automated portfolio analytics with quantifiable value and clear linkage to Mastercard Products & Services.
• Embed data driven methodologies into the SME sales lifecycle (lead generation, qualification, pipeline management, forecasting, and retention).
• Deliver executive level management reports, dashboards and insights that inform strategic decisions and opportunities (internal & external).

3. Customer Success & Portfolio Optimization
• Identify growth opportunities at SME Europe portfolio, market and customer level.
• Prepare and lead Customer Conversations in partnership with Sales Teams.
• Partner with sales leadership to refine go to market strategies.

4. Cross Functional Collaboration
• Partner closely with Sales, Marketing, Services, and Product teams to align strategy.
• Partner with Data Science to deliver on automation and democratization of data driven sales with clear business objectives and digital transformation agenda.

About You

• Bachelor’s or Master’s degree in Business, Data Science, Analytics, Economics, or related field.
• Experience in data and data-led sales
• Significant experience working within SME or mid market business segments.
• Proven track record of Go-To-Market definition & execution with measurable results.
• Experience with Business Intelligence tools (e.g., Power BI, Tableau). Programming and knowledge of advanced analytics techniques (machine learning, predictive modelling) is a plus however not a must.

• Strategic Thinking: Ability to link data insights to business outcomes.
• Analytical Excellence: Advanced skills in data interpretation and storytelling
• Commercial Acumen: Translate insights into revenue-generating initiatives.
• Leadership & Influence: Drive change across functions and stakeholders.
• Communication: Simplify complex data into compelling narratives.
• Execution Focus: Deliver actionable outcomes in fast paced environments.
• Team Player: Embrace the Mastercard Way. Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the Director, Data Driven Sales & Customer Engagement, SME Europe in Paris, TX vacancy
  • $12 per hour

     ...Sales Associate Want to help pets live their best lives? We...  ...creating a welcoming, safe, and engaging environment for everyone who...  ...in a fast-paced, purpose-driven retail environment. What You...  ...pet care information to help customers make informed choices. Help... 
    Customer
    Local area
    Flexible hours
    Night shift
    Afternoon shift

    Petco Health and Wellness

    Reno, TX
    2 days ago
  • $3,200 per month

     ...Sales Professional Paris Chevrolet GMC is seeking an experienced, goal-driven Sales Professional. The ideal candidate must be excellent at relationship-building...  ...effectively handling sales inquiries from customers and engaging in sales activities to drive sales.... 
    Customer
    Full time
    Afternoon shift

    Paris Chevrolet GMC

    Paris, TX
    2 days ago
  • $3,000 per month

     ...quality pre‑owned options in a zero‑pressure sales environment. The dealerships have earned...  ...Position Overview: Sales Consultant Engage customers in a friendly, informative manner to...  ...to Drive Your Career Forward? If you’re driven, personable, and thrive in a dynamic environment... 
    Customer
    Local area

    Hiring Winners

    Paris, TX
    more than 2 months ago
  • $30k

     ...motivated, competitive, and highly-driven salesperson looking to take...  ...in your career? Our field sales representative position just might...  ...a strategy to generate new customers in your sales territory Attend...  ...What You'll Do Every Day: Engage customers (phone, walk-ins,... 
    Customer
    For contractors
    Local area

    K&G Mowers (Under New Ownership and Management)

    Paris, TX
    more than 2 months ago
  • $75k - $180k

     ...SALES INTERNET SALES SOCIAL MEDIA CONTENT SPECIALIST NOW HIRING MULTIPLE POSITIONS...  ...social media content creation . If you're driven, coachable, and ready to build a long-...  ...Comfortable creating videos and engaging customers through social media Coachable, disciplined... 
    Customer
    Full time
    Immediate start
    Flexible hours
    Afternoon shift

    National Automotive Training Academy

    Paris, TX
    2 days ago
  • $75k

     ...your roadmap to becoming a top earner in sales. If you’re prepared to unlock your full potential...  ..., recruiting, back-office support, and customer service. You’ll also benefit from...  ...edge on the competition with our new AI-driven training platform. You’ll receive personalized... 
    Customer
    Flexible hours
    Night shift

    Platinum Supplemental Insurance

    Paris, TX
    13 hours ago
  •  ...The Sales Associate delivers a positive customer experience by providing excellent service through building relationships, assisting with merchandise selection...  ...store objectives, and daily priorities. ~ Greet, engage, and assist customers warmly, creating a welcoming... 
    Customer
    Hourly pay
    Part time
    Flexible hours
    Night shift

    Belk, Inc. & Belk eCommerce LLC

    Paris, TX
    4 days ago
  •  ...performer who can be a valuable addition to our sales team. With our current rapid growth, we...  ...training, you'll learn to effectively engage with small and medium-sized businesses...  ...communication skills for interactions with customers and sales staff Leadership skills... 
    Customer
    Weekly pay
    Work experience placement

    Alleviation Enterprise LLC

    Paris, TX
    1 day ago
  • Job DescriptionPosition Purpose:Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide inform
    Customer

    Home Depot

    Paris, TX
    7 hours ago
  • $18 per hour

     ...employees get the same big love we give our customers. All team members receive a competitive...  ...This role supports retail operations by engaging customers and facilitating their...  ...Develop proficiency in customer service and sales to deliver personalized technology and service... 
    Customer
    Hourly pay
    Full time
    Temporary work
    Part time
    Work experience placement
    Local area
    Flexible hours

    T-Mobile

    Paris, TX
    1 day ago
  • Job DescriptionThe Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro cu
    Customer
    For contractors

    Home Depot

    Paris, TX
    7 hours ago
  • $11 per hour

     ...Sales Associate At Five Below our growth is a result of the people who embrace our purpose...  ...a passion for delivering outstanding customer service while driving strong sales. Key...  ...merchandise, and offering recommendations. Engage in suggestive selling while staying... 
    Customer
    Hourly pay
    Part time
    Local area
    Immediate start
    Flexible hours
    Night shift
    Weekend work
    Afternoon shift

    Five Below

    Paris, TX
    1 day ago
  •  ...Job Description Sales Specialists help customers bring their project ideas to life by offering a range of product options, providing samples, and recommending solutions-including installation and related services. Sales Specialists listen to customer needs, address... 
    Customer
    Local area

    Home Depot

    Paris, TX
    3 days ago
  •  ...CarGuys Inc. is looking to hire Automotive Sales Consultants in Paris, Texas. The role comes with performance-based pay programs, opportunities...  ...discounts on parts. This position is ideal for energetic individuals who are customer-focused and eager to succeed. #J-18808-Ljbffr... 
    Customer

    Car Guys

    Paris, TX
    13 hours ago
  •  ...branches, applications, data & devices, and to...  ...execution centered on customer obsession, collaboration...  ...potential. If you’re driven by purpose, thrive on...  ...to join our Southern Europe team in France, reporting to a Regional Director within the Sales and Go-to-Market Department... 
    Customer
    Work at office
    Local area

    Zscaler

    Paris, TX
    more than 2 months ago
  •  ...Job Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey... 
    Customer
    For contractors
    Local area

    Home Depot

    Paris, TX
    3 days ago
  •  ...Currently we have a dealership in your area looking to hire Automotive Sales Consultants. Benefits Performance Based Pay Programs....  ...including health, dental, retirement plans and more Established customer base with many repeat customers Paid Vacation and PTO time Employee... 
    Customer
    Flexible hours

    Car Guys

    Paris, TX
    1 day ago
  •  ...Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers... 
    Customer
    Local area
    Immediate start

    Home Depot

    Paris, TX
    1 day ago
  • $75k

     ...your roadmap to becoming a top earner in sales. If you’re prepared to unlock your full potential...  ..., recruiting, back-office support, and customer service. You’ll also benefit from...  ...edge on the competition with our new AI-driven training platform. You’ll receive personalized... 
    Customer
    Flexible hours
    Night shift

    Platinum Supplemental Insurance

    Blossom, TX
    2 days ago
  • $47.5k - $55.55k

     ...career with Enterprise Mobility! We're hiring for our respected Management Training Program. Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear... 
    Customer
    Traineeship
    Immediate start

    Enterprise

    Paris, TX
    1 day ago
  •  ...Merchandising Sales Associate Overall job summary: This position is responsible for working as part of the Field Activity Support...  ...the maintenance of all signage. This position will interact with customers and team members, while providing legendary customer service.... 
    Customer
    Flexible hours
    Shift work

    Tractor Supply

    Paris, TX
    4 days ago
  • $17 per hour

     ...oriented and motivated full-time Finance & Sales Coordinator to join our team on-site in...  ...optimal rates and payment terms for our customers while working closely with our e-sales department...  ...and confidential customer financial data with extreme care and accuracy.... 
    Customer
    Hourly pay
    Full time
    Local area
    Monday to Friday

    K&G Mowers (Under New Ownership and Management)

    Paris, TX
    6 days ago
  •  ...transportation systems into smart, data-driven, and efficient digital...  ...commercial teams, fostering a customer-centric culture focused on maximizing...  ...mobility and transportation, engaging in industry forums, public...  ...in enterprise software/SaaS sales or a strong background in... 
    Customer
    Full time
    Temporary work
    Local area

    Designer Fund

    Paris, TX
    9 days ago
  • $56.5k

     ...Start your career with Enterprise Mobility! We’re currently hiring for our respected Sales Management Trainee Program. Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count... 
    Customer
    Hourly pay
    Traineeship
    Currently hiring
    Work at office
    Immediate start

    Enterprise

    Paris, TX
    2 days ago
  •  ...the Meat department and provide customer service. Demonstrate the...  ...grow. If you're caring, purpose-driven and hungry to learn, your potential...  ...communication skills that engage our customers and associates....  ...always fresh and safe. Keep sales areas, backrooms, and coolers... 
    Customer
    Full time
    Part time
    Flexible hours
    Weekend work

    Kroger

    Paris, TX
    1 day ago
  • $31 - $34.5 per hour

     ...financial experts, serving in-person customers who use Intuit TurboTax...  ...of TurboTax in the community. Engage with new prospects, nurture leads...  ...). Entrepreneurial and self-driven with a business ownership...  ...preparation software and CRM/sales tools. Additional Requirements... 
    Customer
    Hourly pay
    Local area

    Motif Tales

    Paris, TX
    4 days ago
  • $20 - $22 per hour

     ...Supply platform, our mission is to deliver the critical materials, custom solutions, and reliable service our customers depend on. At...  ...relentless focus on customer success. Role Overview The Sales Support Representative serves as the customer service... 
    Customer
    Full time
    Local area
    Flexible hours

    Venturi Supply

    Paris, TX
    1 day ago
  • $18 per hour

     ...Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and...  ...accessories cutting-edge IoT devices. Approaching service and sales needs with composure, integrity and compassion. Becomes skilled... 
    Customer
    Hourly pay
    Full time
    Temporary work
    Part time
    Work experience placement
    Local area
    Flexible hours
    Shift work

    T Mobile US

    Paris, TX
    1 day ago
  •  ...identity and fraud prevention in Europe with a mission to transform...  ...enterprises with AI-driven, SaaS-based identity solutions...  ...enriches trust throughout the customer journey, ensuring businesses can...  ...years of experience in a Post-Sales role in a B2B SaaS environment... 
    Customer
    Full time
    Remote work
    Flexible hours
    Weekend work

    IDnow

    Paris, TX
    8 days ago
  • $34.14k

     ...Retail Sales Consultant AT&T Authorized Retailer | Cellular World Are you a people person? Do you have your finger on the pulse...  ...Consultant, you will build a total solution for our loyal and valued customers to meet or exceed your monthly sales objectives. You will work... 
    Customer
    Full time
    Temporary work
    Local area
    Weekend work
    Afternoon shift

    Cellular World

    Paris, TX
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Director, Data Driven Sales & Customer Engagement, SME Europe. Be the first to apply!