Assistant General Manager

Job Description

Job Description

As the Hotel Assistant General Manager, you will play a pivotal leadership role in ensuring the hotel's daily operations run seamlessly. With minimal supervision, you will exercise independent judgment to optimize operations while upholding our vision, mission, and values. This self-starter position requires 24-hour availability and a commitment to delivering exceptional guest experiences through effective team leadership and operational management. Compensation:

$50,000

Responsibilities:

• Ensuring compliance with health and safety legislation and licensing laws
• Handling customer complaints and queries
• Training, mentoring, and supervising staff in the Front Desk, Maintenance, Housekeeping, Laundry, and Breakfast department
• Planning maintenance work, events, and room bookings
• Conduct regular inspections of guest rooms and back-of-house areas to meet brand and safety standards.

Qualifications:

• Employee must occasionally lift and/or move up to 25 pounds
• Proficient in Microsoft Office; Excel, Word, Outlook, PowerPoint
• High school diploma or general education degree (GED); OR one to three years related experience and/or training; OR equivalent combination of education and experience
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About Company

At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!