Service Advisor

Join to apply for the Service Advisor role at Landmark Automotive 1 day ago Be among the first 25 applicants Join to apply for the Service Advisor role at Landmark Automotive Service Advisor – Landmark Dodge Chrysler Jeep Ram - Morrow, GA We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now. Responsibilities Greet service department customers promptly and courteously—attitude is everything! Listen to customers and clearly translate repair needs to techs Upsell additional services using low pressure, high integrity methods Provide accurate repair/maintenance estimates Adhere to policies on vehicle care and operation Follow up on each repair and keep customers informed of progress Sell and manage extended warranties Inspect repair quality and ensure all work is complete Notify customers when vehicles are ready for pick up Review and explain repairs and associated costs with customers Handle minor customer concerns and complaints Keep Service Manager informed of all problems and potential problems Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards Benefits Offered Medical Dental Vision 401(k) Basic Life Insurance Accident & Critical Illness Insurance Paid Training Short Term Disability Vacation / PTO Employee Purchase Program About Us Welcome to our Employment Opportunities page! Landmark Automotive has been serving Dodge Chrysler Jeep RAM shoppers for over 40 years. With three locations to choose from in the Atlanta area, Landmark Automotive is proud to offer their customers an unbeatable selection and the lowest prices. Landmark is not only a premier destination for Atlanta car shoppers, but also the #1 Dodge dealership in the U.S. and the #1 Dodge Chrysler Jeep RAM dealership in the Southeast. We are interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management. If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence. Apply today! Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Other Industries Motor Vehicle Manufacturing Referrals increase your chances of interviewing at Landmark Automotive by 2x Get notified about new Service Advisor jobs in Morrow, GA . Union City, GA $70,000.00-$125,000.00 5 days ago Union City, GA $45,000.00-$140,000.00 3 weeks ago Airline Customer Service Representative in ATL Airport - $18.50/hr Client Experience Coordinator (Long-Term Temporary Assignment - Atlanta We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr