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Service Desk Team Lead: End-User IT Leader

Duke University

Duke University is seeking a Service Desk Team Lead at the Pratt School of Engineering. This role involves guiding help desk operations and providing comprehensive support to end-users including faculty, staff, and students. The ideal candidate will have a Bachelor’s degree, strong technical troubleshooting skills, and experience leading teams in a mixed operating system environment. This position directly impacts teaching and learning initiatives at Duke. #J-18808-Ljbffr

Vacancy posted 14 hours ago
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