Senior Living Operations & Resident Experience Lead

Health/ Dental/ Vision/ Disability/ Life Insurance At Sagora Senior Living, the Administrative Coordinator supports resident experience functions in the community and filling the business office role at the community. This position will report to the Executive Director who serves as the community leader and is responsible for the financial, human resource and operations management of the community. Join our team at one of our senior living communities offering independent living, assisted living, or memory care, where we put Residents First while being team-focused and quality-centered. We put Residents First, and our team members matter! At Sagora, we invest in and empower our team members to move upward within the company and in their careers. Based on team member surveys, we are certified as a Great Place to Work! Apply now to join our dedicated team that cares, just like you! Our Core Values are Commitment, Empowerment, Communication, Excellence, and Teamwork! Did you know that our name Sagora comes from the combination of two words – Sage, which means wisdom or wise person, and Agora, which means a gathering place. Our communities are a gathering place of wisdom! Benefits Company-paid telemedicine service for all full-time benefit-eligible team members On-Demand Pay – request a pay advance! Discount and rewards program – use for electronics, food, car buying, travel, fitness, and more! Health/ Dental/ Vision/ Disability/ Life Insurance Flex Spending Account Dependent Care Flex Plan Health Savings Account 401(k) Retirement Savings Plan with company matching! Paid time off and Holiday pay Team Member Assistance Program – counseling services at the other end of the phone! Discounted Meal Tickets Referral Bonus Program – earn money for referring your friends! Tuition Assistance (for programs directly related to team member's position) Lasting relationships with our residents who have so much wisdom to share! Position Details Community Name: Asher Point of Lincoln Address: 1111 S. 70th St. Phone number: View phone number on click.appcast.io Status: Full-time Responsibilities Support the Executive Director and fulfill the role of Executive Director in the absence of such a leader, providing guidance and direction to residents, residents’ families, and team members. Interact with residents and families to build relationships. Responsible for details of resident customer service operations, including dining room service, housekeeping, concierge, and business office services. Assist other members of the management team with budgetary issues. Submit reports as directed. Assist in recruiting, hiring, training, disciplining, terminating, promoting, and motivating all team members. Perform administrative functions in support of the Executive Director. Work with other management team members to market and manage the community. Serve as Manager on Duty (“MOD”) as assigned. On-call 24 hours a day for emergency/crisis situations. Work weekends and holiday rotation to ensure appropriate coverage on weekends and holidays. Perform all other duties as assigned or requested. Skills/Requirements One or more years of previous management experience in the senior housing, hospitality, or service industry. Advanced computer and Microsoft Office experience with the ability to create reports and analyze operational issues. A desire to work with senior adults. Ability to solve complex operational and people problems. Individuals must have a valid driver’s license in good standing and meet company driving standards. Excellent verbal and written communication skills and able to communicate effectively with residents, families, and other team members. Complete company and state-required background checks prior to the first day. Health screening and T.B./CXR clearance per state requirements. Sagora does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Sagora is an equal opportunity employer and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. #J-18808-Ljbffr