Warehouse & Counter Sales Associate (full-time)

Job Description

Job Description

Are you someone who thrives in a fast-paced environment and loves to keep things organized? Imagine a role where you can flex both your physical abilities and your keen eye for details. As a Full-Time Warehouse & Counter Sales Associate at QC Supply in Washington, IA , you'll be right in the heart of the action, ensuring that everything is in its rightful place and ready for shipment, as well as providing excellent customer service.

From picking to packing and shipping, you'll be an essential part of our team, making sure orders are accurate and delivered on time, while also flexing to support walk-in customers as needed in our showroom. If you're ready to take on a dynamic role that keeps you on your toes, this position is perfect for you. You can get great benefits such as Medical, Dental, Vision, Life, Critical Illness, Accident and Group Legal Insurance, Flex Spending Account, Health Savings Account, paid time off (PTO), paid holidays, and 401k match available after eligibility requirements are met. Join us in Washington, IA today and let's make magic happen together!

A little about QC Supply

Sometimes the best things start out in the garage. For QC Supply, it was a small one located in Schuyler, Nebraska. QC Supply was founded in 1982 with the simple goal of helping people grow, and 40 years later, that's still at the heart of what we do. With our home base remaining in Schuyler, we went from a small-town operation to a nationwide distributor and eCommerce platform by boldly supporting the future of farming. Our commitment to that mission has propelled us to expand our reach while keeping our roots firmly planted.

Your role as a Warehouse & Counter sales associate

As a Warehouse & Counter Sales Associate at QC Supply in Washington, IA , you'll be the master of all things inventory. From the moment products arrive at our facility to the final billing to our customers, you'll be the wizard behind the curtain making sure everything runs smoothly. Your days will be filled with the thrill of picking items, expertly packing them up, and ensuring they reach their destinations safe and sound through the shipping process. You will also engage our customers both in-store and over the phone to ensure they receive outstanding customer service and sales support.

If you're someone who loves to see processes through from start to finish and enjoys the satisfaction of a job well done, this role is tailor-made for you. Join our energetic team and be a crucial part of our forward-thinking approach to branch operations.

What you need to be successful

To excel as a Warehouse & Counter Sales Associate at QC Supply, you'll need a diverse skill set to tackle the varied tasks at hand. From utilizing inventory management systems for verification and data entry to efficiently picking, packing, and shipping products, attention to detail is key. You'll be staging and organizing materials within the warehouse, so an understanding of inventory control concepts is beneficial. Additionally, your strong computer, organizational and written communication skills along with a high attention to detail are essential to providing customer service and sales support.

Physical stamina is a must, as you'll be on your feet for a significant portion of the day and may need to lift items weighing up to 50 pounds. Experience in a warehouse or distribution setting, along with forklift certification, is highly preferred. If you're ready to bring your energetic attitude and passion for organizational efficiency to our team, we'd love to hear from you!

Knowledge and skills required for the position are:

• High School Diploma or Equivalent.
• Ability to read and understand basic English.
• Ability to function in a fast-paced customer driven environment.
• Ability to lift up to 50 pounds unassisted.

The Warehouse & Counter Sales Associate will possess strong computer, organizational and written communication skills. Sales and customer service skills along with a high attention to detail are essential both in-person and via phone. No college degree required, will train the right person.

• Verification of inbound product and entry of receipt information in the inventory management system.
• Staging and put away of inbound materials into warehouse bin location utilizing the inventory management system.
• Accurate picking/ packing and shipping of product to Customers/ QC Sites and Vendor Partners.
• Aid in transfer into and stocking of the QC Supply on site retail space.
• Assist with inventory management, including shelving products and performing cycle counts and physical inventories within the Facility.
• Maintain the inventory levels to assure that there are adequate quantities on hand of all stock.
• Maintain a positive attitude and contribute to an environment of teamwork and collaboration.
• General housekeeping and sanitation of warehouse and retail workspaces. Always keeping facility neat and clean.
• Work with QC Supply retail customers as needed, both in-store and over the phone, to understand their needs.
• Educate new customers on new products and special promotions as well as promote QC Supply products.
• Properly operate office equipment, handle payment transactions, and efficiently utilize computer operating systems.
• Demonstrate a willingness to perform any daily task as assigned.

• Ideal candidate will have knowledge in the agriculture industry, as well as parts and equipment used, and strives to continually upgrade industry, parts and equipment knowledge
• Experience working within a warehouse and distribution environment
• Experience utilizing portable technology within a warehouse environment
• Understanding of inventory control concepts
• Forklift certification and experience with stand-up and sit-down lifts
• Previous customer service experience is strongly preferred
• Ability to identify and resolve problems in a timely manner
• Responds promptly to customer needs
• Ability to multitask, prioritize and manage time effectively
• Familiar with Microsoft Office products
• Oral Communication - Speaks clearly and persuasively in positive or negative situations
• Teamwork - Balances team and individual responsibilities
• Ethics - Treats people with respect; Upholds organizational values
• Organizational Support - Follows policies and procedures
• Safety and Security - Observes safety and security procedures
• Adaptability - Adapts to changes in the work environment
• Ability to work a minimum of 40 hours a week with occasional overtime
• High school diploma or GED required
• Valid driver's license and ability to drive a company vehicle if needed

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, and talk or hear. Ability to lift up to 50 pounds occasionally as required.

Additional Notes

This position will require up to 100% standing and walking/ with the majority of the associates time spent in a distribution warehouse , but also in an office or retail environment as well .

If this sounds like the right job for you, don't wait – apply today to join our tea. We look forward to hearing from you!

Medical, Dental, Vision, Life, Critical Illness, Accident and Group Legal Insurance, Flex Spending Account, Health Savings Account, paid holidays, paid time off (PTO), and 401k match available after eligibility requirements are met.

QC Supply is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.