Billing Assistant

At Pomp's, we don't idle— we drive careers forward ! As a leading tire service company since 1939, we're built on hard work, dedication, and a commitment to excellence . We're currently looking for a Billing Assistant to join our team and play a critical part in our daily operations. This dynamic role assists with customer account discrepancies and directly manages incoming/outgoing credit payments. The hours for this position are 8:00am-4:30pm. Why Join Us? Comprehensive Benefits – Eligible to enroll in medical, dental, vision at affordable rates Supplemental Benefits – Eligible to enroll in life insurance, Short- & Long-Term Disability, Critical Illness Insurance, Accident Insurance, Death and Dismemberment Insurance, and Hospital Indemnity Insurance Retirement Savings – 401(k) with company match Paid Time Off – Holidays, sick time, vacation, and special "Happy Days" for life events available day one Employee Discounts – Save on company products Career Growth – Opportunities for skill development and advancement What You'll Do: Manage incoming departmental emails and phone calls, addressing billing inquiries and resolving customer concerns professionally Research and resolve account discrepancies, ensuring accurate billing and payment records Provide customers with necessary documentation for processing payments, including invoices and statements Review, index, and maintain credit applications within the company's software system Process after-hours credit card payments and ensure proper documentation Assist in processing customer refunds and maintaining accurate refund records Sort, organize, and distribute departmental mail and financial documents Maintain accurate electronic and paper records for billing and financial transactions Collaborate with the accounting team to ensure timely and accurate invoicing Uphold confidentiality and compliance with company policies and industry regulations Perform additional administrative and billing-related tasks as assigned by management What You Need: High School Diploma or equivalent required; Associate's degree in Accounting or related field a plus Proficient in Microsoft Office Suite, with a strong focus on Excel and Outlook Exceptional written and verbal communication skills Strong attention to detail and accuracy in all tasks Quick and accurate data entry skills Collaborative team player with the ability to work effectively with others Able to thrive in a fast-paced, dynamic work environment Ability to lift, carry, or move up to 10 pounds regularly EEO Employer - Disability/Veteran/Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information #J-18808-Ljbffr