Hearing Instrument Specialist

Amp Up Your Career We are seeking a Hearing Care Professional who is ready to join an organization that combines passion and performance to shape a better world. As a Global Top Employer 2026 , Miracle‑Ear is a place where your expertise improves lives and accelerates your career. Job Overview In this role, you will lead the customer journey by administering comprehensive hearing evaluations and providing personalized consultations to help people rediscover the emotions of sound. Reporting to the Area Manager, you will drive office revenue and community engagement through clinical excellence and dedicated customer service. Compensation $100,000 - $150,000 including base salary and an industry-leading uncapped commission structure. Schedule Standard business hours, Monday-Friday. Benefits Offered Health & Financial: Medical, Dental, Vision, 401(k) with company match, Health Savings Account, life insurance, family hearing aid benefits. Work‑life Balance: Paid Time Off (PTO), Paid Holidays, volunteer time off and parental leave. Responsibilities Administer comprehensive hearing evaluations and educate customers on the effects of hearing loss. Guide customers through device fittings and demonstrations while educating them on the importance of hearing health. Provide quality after‑care services and offer personalized consultations to fit unique customer needs and lifestyles. Lead the sale of hearing aids and accessories to contribute to individual and office revenue goals. Partner with the Front Office Associate to ensure a high‑quality customer experience, effective schedule management, and smooth store operations. Maintain data accuracy and privacy by managing customer records in compliance with all protected healthcare data regulations. Drive local engagement by supporting marketing initiatives and managing special events to promote hearing health awareness. Stay current on industry trends and maintain professional credentials through continuous education. Qualifications Actively licensed as a Hearing Instrument Specialist or Dispensing Audiologist. 1+ year of training or related experience as a Hearing Instrument Specialist. Proficiency in Microsoft Office, Windows, CRM, and POS systems. Current knowledge of hearing aid devices and technology. Experience in a customer‑facing role with a strong dedication to high‑quality service. Confident, attentive, empathetic, and solution‑oriented approach to customer care. Motivated by a purpose‑driven environment and a desire to help others improve their quality of life. Equal Opportunity Employer We are an equal‑opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs. Location 200 E Centennial Dr, Ste 2, Pittsburg, KS, 66762, US #J-18808-Ljbffr