Account Manager - Phoenix, Arizona
Nidec Motor Corporation
Job Summary The Account Manager is the main contact for communication between Nidec Motor Corporation (US Motors) and key customer accounts. As an Account Manager, you will be responsible for New Business Development as well as the management of existing accounts. The ideal candidate must have structural knowledge of electric motors and controls. Also, the ideal candidate must have a proven track record in excelling in identifying customer needs and building solid business relationships. Responsibilities & Duties Maintain and expand existing business with customer accounts Develop and implement territory sales plan and strategy for growth that takes into consideration and is consistent with division's direction and growth initiatives. Target and develop new customers within the territory as aligned with the division's growth strategies and added to the territory plan. Create relationships with the principal key accounts that will lead them to work with Nidec on future programs. Create a database of customer knowledge that will help Nidec build a sales strategy to meet current and future customer needs. Work with the marketing team to manage sales forecasts and resolve commercial issues with key customer accounts. Understand all aspects and maintain a comprehensive profile of all customers, distributors, and OEMs within territory and develop action‑oriented plan to grow. Understand what it takes to sell "through" territory's distributors with the objective of having them act as an extension of our sales team and incorporate into the territory plan. Provide service and support to territory's account base and follow through to completion on all customer requests. Coordinate and lead all customer visits and meetings. Maintain detailed competitive files, including, but not limited to, information pertaining to product, policies and strategies. Understand who represents our competitors in territory and maintain an analysis of their strengths and weaknesses. Interface between Nidec personnel, customers, distributors, outside salespersons, and OEMs. Assist with quotes and keep the customer informed as to the progress of their orders. Required Qualifications Bachelor of Science in Engineering discipline or Business Administration. Minimum of two (2) years of experience selling electric motors and controls. Strong math aptitude. Strong attention to detail and customer focused. Ability to effectively manage time and resources, being an analytical thinker/problem solver, highly organized as well as being accountable are desirable. Excellent customer relationship management. Ability to recognize customer needs and emerging trends. Demonstrated ability to develop high level customer relationships within the strategic accounts. Proven sales track record of excellent management of major accounts within a team. Demonstrated business acumen to meet revenue, profitability and customer satisfaction objectives. Strong sales leadership skills that enable team participation and contribution to the end goal. Strong project management skills. Structured and disciplined reporting skills. Robust problem solving skills. Excellent negotiation skills. Excellent verbal and written communication skills. Microsoft Office Suite (Outlook, Excel, PowerPoint) computer skills. Experience with CRM systems (preferably Sales Force). Ability to travel to meet customer expectations and internal requirements. Equal Employment Opportunity and affirmative Action at Nidec Nidec is an Equal Employment Opportunity (EEO) and affirmative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your EEO rights as an applicant, please visit the following website: #J-18808-Ljbffr Nidec Motor Corporation
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