Senior IT Business Analyst

Senior IT Business Analyst

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world's leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide. At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health. USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds—regardless of background—to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment.

This position is responsible for the management of IT projects involving the development and implementation of business processes in technologies to meet identified business needs, acquiring, and utilizing the necessary resources and skills, within agreed parameters of cost, timescales, and quality. This role involves the adoption and adaptation of project management methodologies based on the context of the project and selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches.

As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards. Additionally, USP's People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments.

The Senior IT Business Analyst has the following responsibilities:

• Plans and drives scoping, requirements definition and prioritization activities for large, complex initiatives.
• Selects, adopts, and adapts appropriate requirements definition and management methods, tools and techniques selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches.
• Obtains input from, and formal agreement to, requirements from a diverse range of stakeholders.
• Negotiates with stakeholders to manage competing priorities and conflicts.
• Establishes requirements baselines.
• Ensures changes to requirements are investigated and managed.
• Contributes to the development of organizational methods and standards.
• Takes responsibility for investigative work to determine business requirements and specify effective business processes, through improvements in information systems, information management, practices, procedures, and organization change.
• Selects, adopts, and adapts appropriate business analysis methods, tools, and techniques, selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches.
• Collaborates with stakeholders at all levels, in the conduct of investigations into strategy studies, business requirements specifications and feasibility studies.
• Prepares business cases which define potential benefits, options for achieving these benefits through development of new or changed processes, and associated business risks.

The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience:

• Bachelor's degree in Information Technology, Business, relevant field, or equivalent work experience.
• At least four (4) years of progressive experience in IT as Business Process Analyst or Business Analyst, Consulting as Business Analyst, or a similar role.
• Demonstrates clear leadership.
• Communicates effectively at all levels to both technical and non-technical audiences.
• Understands the implications of new technologies.
• Understands and communicates industry developments, and the role and impact of technology in USP.
• Absorbs complex information.
• Promotes compliance with relevant legislation and the need for services, products and working practices to provide equal access and equal opportunity to people with diverse abilities.
• Takes the initiative to keep both own and colleagues' skills up to date.
• Manages and mitigates risk

Additional Desired Preferences:

• Ability to identify the communications and relationship needs of stakeholder groups.
• Ability to translate communications/stakeholder engagement strategies into specific activities and deliverables.
• Facilitates open communication and discussion between stakeholders, acting as a single point of contact by developing, maintaining, and working to stakeholder engagement strategies and plans.
• Provides informed feedback to assess and promote understanding.
• Facilitates business decision-making processes.
• Captures and disseminates technical and business information.
• Ensures that appropriate action is taken to anticipate, investigate and resolve problems in systems and services.
• Ensures that such problems are fully documented within the relevant reporting system(s).
• Enables development of problem solutions.
• Coordinates the implementation of agreed remedies and preventative measures.
• Analyses patterns and trend.

Supervisory Responsibilities: None, this is an individual contributor role.

Benefits: USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected. Compensation: Base Salary Range: USD $116,081.00 – $146,900.00 annually. Target Annual Bonus: % Varies based on level of role. Individual compensation packages are based on various factors unique to each candidate's skill set, experience, qualifications, equity, and other job-related reasons.