Front Desk Assistant (San Francisco, CA)
Vivo HealthStaff
Front Desk Assistant
Vivo HealthStaff is seeking a Front Desk Assistant to work at an Urgent Care facility across the San Francisco Bay Area. The Front Desk position is a full-time opportunity 40 hours per week with benefits provided. Duties and responsibilities include:
- Welcome all patients and visitors by greeting them in person, answer inquiries and direct them through the registration process.
- Answer phones, filing, faxing, scanning documentation and completing daily patient callbacks.
- Assist clinical staff with documentation or scheduling of patients.
- Collect all patient information, verify patient demographics, process payments, post patient balances and complete phone sheets.
- Adhere to all relevant health and safety procedures.
Locations:
- Oakland
- San Leandro
- San Francisco
Requirements:
- High school diploma or equivalent required
- Knowledge of basic computer software and the ability to learn electronic medical records
- Good customer service skills
- Prior experience or interested to work in a medical office setting
- Friendly and eager to learn
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