SPoC Operations Lead Training, QA & Escalations
NHS Jobs
Norfolk Community Health and Care NHS Trust is seeking a dedicated supervisor to provide day-to-day oversight of the SPoC team, including regular supervision, feedback sessions and annual PDP reviews. You will help safeguard service quality and staff development. The role involves supporting recruitment, induction, training, audits and performance reporting, rota management and escalation handling for complex referrals, complaints and operational issues. #J-18808-Ljbffr
Vacancy posted 8 hours ago
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