Call Center Specialist

Provide smart friendly customer service to customers over the phone Assist customers with their banking needs and maintain a knowledge of a variety of bank products and procedures Navigate multiple computer systems, multi-task, and document outcomes during and after calls Collaborate with other departments across the bank to assist with customer’s needs and solve problems Offer advice to customers to deepen their relationships Requirements No previous banking experience required Passionate about helping others and providing exceptional customer service Tech-savvy and excellent attention to detail in a fast-paced environment Enjoys problem-solving and providing timely resolutions while maintaining a positive attitude Eager to join a highly engaged team #J-18808-Ljbffr