Administrative Assistant

Reception & Administrative Support Specialist

Hourly Wage: $20.00 - $23.00 per hour

REACH, Inc. is seeking a dependable, organized, and welcoming individual to join our team as a Reception & Administrative Support Specialist. This position manages the front office and reception area while providing clerical support to staff and departments.

This position also provides Job Coaching and Supported Employment to individuals working in Reception, helping them build workplace skills, independence, communication, productivity, and dependability.

Pay & Perks

• $20.00 - $23.00 per hour, based on experience
• Sick & personal leave
• Paid holidays
• Paid training
• Employee Assistance Program (EAP)

Benefits for Employees Averaging 30+ Hours Per Week:

• Health, dental & vision insurance
• Flexible Spending Account (FSA)
• 401(k) with Company Match

What You'll Do

• Answer and route incoming calls
• Manage the reception and information email inbox
• Maintain a clean, welcoming reception and coffee/tea area
• Manage office supplies, postage, mail, and staff directory
• Process incoming and outgoing mail
• Log and route incoming checks
• Create office signage and assist with special projects
• Maintain confidentiality and follow agency policies
• Provide Job Coaching and hands-on support to individuals working in Reception
• Complete required Therap documentation
• Promote independence, productivity, communication, and workplace skills

Who We Are Looking For

• 18 years of age or older
• High school diploma or equivalent
• Six months of clerical or administrative experience
• Strong communication and interpersonal skills
• Organized with good time-management skills
• Comfortable using Outlook, Word, Excel, and PowerPoint
• Able to manage multiple tasks and work independently
• Professional, dependable, and respectful
• Comfortable working alongside and supporting individuals with disabilities

Preferred but not required:

• Experience in reception, office administration, customer service, or human services
• Experience with developmental disabilities or Supported Employment
• Valid driver's license and reliable vehicle

Training & Support

Previous experience with Supported Employment or Job Coaching is not required. REACH provides paid training, orientation, Therap training, and ongoing support from supervisors and team members.

Work Environment

This position is primarily performed in an office environment and requires regular standing, walking, bending, reaching, computer use, and movement between work areas.

Conditions of Employment

• Successful background check
• First Aid/CPR certification within 90 days
• Bloodborne Pathogens and HIPAA training within 30 days
• Completion of required REACH training

Apply Today!

Join REACH and become part of a team dedicated to providing high-quality, person-centered, relationship-based support. If you enjoy organization, customer service, and helping others succeed, we'd love to hear from you.

Keywords: Receptionist, Administrative Assistant, Office Assistant, Front Desk, Clerical, Customer Service, Job Coach, Supported Employment, DSP, Human Services, Disability Services, Developmental Disabilities.