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Operations Analyst | Data & Process Improvement

CDW Co.

CDW is seeking an IT Service Desk Watch team member to support operational processes, reporting, and service delivery within Managed Support. You will analyze data, identify trends, and collaborate with stakeholders to drive business outcomes while upholding service excellence. You will prepare and maintain recurring reports and dashboards, document workflows, and assist with root cause analysis. Strong Excel skills and detail orientation are essential to success in this role. #J-18808-Ljbffr CDW Co.

Vacancy posted 1 day ago
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