Director

Join a nationally recognized leader in class action, mass tort, and regulatory remediation administration. This firm manages complex settlements from notice to fund distribution, combining deep legal administration expertise with cutting-edge technology and data-driven execution.The Director will lead multi-case teams, oversee client relationships, and ensure top-tier delivery across all programs. This is a senior leadership role that blends client management, operational oversight, and strategic innovation.What You'll DoLead and mentor Senior Managers and project teams handling major class action and mass tort programsOversee end-to-end case delivery, ensuring accuracy, compliance, and client satisfactionManage client relationships, define project scope, and resolve escalationsDevelop and implement operational standards and best practicesOversee budgets, staffing, and execution across multiple programsIdentify new process improvements, growth opportunities, and strategic initiativesWhat You'll Bring7+ years in claims administration, financial services, or client account managementProven experience managing large projects and teamsStrong analytical, organizational, and leadership skillsAdvanced Excel and data management proficiencyExcellent communication and client-facing abilitiesBachelor's degree required; JD, PMP, or paralegal experience preferredWhy This RoleDirect leadership impact on large-scale, high-visibility class action programsCollaborative culture built on integrity, accountability, and innovationCompetitive pay, benefits, and long-term growth opportunitiesBenefitsVacation/PTOMedicalDentalVision401kBonusRelocationTelecommute