Guest Experience Front Desk Supervisor
Hard Rock Hotel Cancun
Hard Rock Hotel Cancun is seeking a Front Desk Leader to plan and direct Front Desk and Guest Service operations, ensuring a positive guest experience across all touchpoints. You will oversee daily Front Desk staff assignments, conduct room inspections, and resolve issues like reservation errors or lost belongings, while maintaining quality and presentation of services. A focus on coaching and training will develop the team’s skills and support guest satisfaction. #J-18808-Ljbffr
Vacancy posted 4 days ago
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