Foster Family Recruiter/Support Coordinator

Position Description Adoptive and Foster Parent Recruitment and Retention Services Job Title: Foster Family Recruiter/Support Coordinator Reports To: Regional Resource Team Supervisor Status: Full-Time FLSA Status: Non-Exempt Our Mission: To provide expert, comprehensive services in southeastern Michigan that strengthen children, adults, and families impacted by abuse and neglect, autism, developmental disabilities, and mental health challenges so they are successful in their communities. General Acknowledgement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Job Summary A Recruiter/Support Coordinator is responsible for the recruitment of foster and adoptive families in the region served that meet the specific service area placement needs and address gaps in available homes. Primary Duties and Responsibilities Coordination of yearly recruitment and retention efforts of assigned region. Providing community presentations to large and small groups. Establish a rapport with prospective foster families. Coordinating direct marketing outreaches. Involvement in the local foster family community and foster family groups. Identifying supportive resources to current and prospective foster families. Maintaining knowledge of Foster Care Licensure process and communicating with clients. Documenting all contacts, referrals, and other information that is needed for reporting purposes. Maintaining contract compliance. Participating in required trainings. Actively participating in required meetings and trainings. Perform other duties as assigned. Job Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Excellent oral and written communication skills. Minimum one year of experience recruiting foster and adoptive parents preferred. Knowledge of the child welfare policies and procedures preferred. Ability to effectively speak to small or large groups as well as to individuals. Ability to relate to current and prospective adoptive, foster and kinship families. Ability to relate to local DHS and private agency personnel. Ability to work a flexible schedule to effectively recruit prospective foster families. Ability to travel/work throughout the region as necessary. Proficient in Microsoft Word, Outlook, and Excel. Ability to provide culturally competent services that shows sensitivity to the service population’s cultural and socioeconomic characteristics. Core Competencies Customer Service – regularly respond to customers in a courteous and timely manner with focus on providing quality services. Job Knowledge – demonstrate mastery of basic principles, techniques, and skills related to job, consistently applying technical and procedural competence. Professionalism – consistently present a positive image of self and the agency, operating with integrity and credibility. Planning & Organization of Work – reliably demonstrate time management skills through advance planning in order to deliver high quality work product within deadlines. Relationship / Leadership – exhibit ability to develop cooperative relationships based on mutual respect and trust, treating others fairly, consistently listening, openly and actively encouraging others to express candid and differing views. Judgement & Problem Solving – show ability to review facts and information using sound judgment to arrive at the most effective solution and when appropriate seek supervisory assistance. Quality & Accuracy – consistently present work product that is thorough, accurate, and effective in accomplishing intended purpose of assignments. Initiative & Independence – demonstrate ability to effectively complete work tasks with minimal direction from supervisor and take initiative to increase effectiveness of work and that of the department. Reliability / Dependability – exhibit consistency in performance and reliably follows through on tasks and assigned responsibilities. Temperament – maintain emotional control, a positive perspective, and effectively respond to stress on the job. Education, Certificates, Licenses, Registrations High School Diploma or GED. Valid Michigan Driver’s License, appropriate insurance and use of own vehicle. Working Conditions Office environment. Position may require evening and weekend hours and travel throughout the region. Physical requirements While performing the duties of this job, the employee is regularly required to walk, stand, sit, communicate verbally and in writing, hear, and use hands and fingers to operate a computer and telephone keyboard. Close vision requirements due to computer work. Regular, predictable attendance is required. Direct reports None #J-18808-Ljbffr Judson Center