Experience Guide (Front Desk Associate)
The NOW Bethesda
Benefits: An environment where diversity is celebrated A positive, empathetic, and supportive team and company Team member discounts Aesthetically inspiring work environment Career growth opportunities Competitive compensation + generous commissions Bonus based on performance Employee discounts Flexible schedule Free food & snacks Free uniforms Schedule / Expected Work Hours: Ability to work flexible hours, including evenings, weekends, holidays **Please list your hours of operations and shift hours Job Summary The Experience Guide is responsible for the guest experience, selling enhancements and memberships, maintaining the reception area, and ensuring the seamless daily operations of the boutique. This includes but is not limited to greeting and assisting guests regarding services and products, booking appointments, promoting memberships, customizing the guest’s massage, and handling payment for services performed. Responsibilities Provide top-level service for guests and team members. Warmly greet and check in guests. Actively drive enhancement, membership, and gift card sales by passionately educating guests about our services, memberships, and retail offerings. Accurately and effectively book, edit, and cancel massage appointments. Open/close the boutique each day according to standard operating procedures. Resolve guest issues. Ensure guest areas are maintained to standard. Maintain a positive attitude and contribute toward a healthy & happy workplace. Collaborate with the leadership team to ensure best practices and foster innovation. Qualifications Sales and service-related experience preferred. Ability to be efficient and detail-oriented in a fast-paced environment. Must have enthusiasm and possess excellent guest service skills. Strong communication skills including actively listening, empathizing, and being the subject matter expert for all things The NOW Enjoy working with people and possess a friendly and outgoing personality. Possesses problem-solving and troubleshooting skills. Must be a team player. Company Overview The NOW Massage was designed as an oasis to disconnect from the outside world and reconnect within. The NOW Massage’s goal is to offer high-quality, customizable massage services without the time commitment and cost of a traditional spa. The NOW Massage’s interiors have been recognized by the press and influencers for its elevated aesthetic, inspired by exotic destinations from around the world. With boutiques currently open from coast to coast and steady expansion on the horizon, The NOW Massage is looking forward to bringing its thoughtfully crafted menu, healing products, and signature design to cities all over the United States. For more information, please visit thenowmassage.com. Company Purpose/Mission Self-Care is Essential The NOW is designed as a refuge to help you disconnect from the outside world and reconnect within. We are where you go to turn down the noise so you can listen to what your body needs. We say show up for yourself so you can better support others. Relax your body. Reset your soul. Start NOW. We design our services to be convenient, affordable, and high-quality always. The menu of customizable enhancements makes personalizing your service simple. Our interiors are recognized for their elevated aesthetic, inspired by exotic destinations from around the world. Company Values Brand Truths
LIVE IN THE NOW
Be Present. Take time to recharge and reconnect within.KINDNESS IS MAGIC
Positive energy always. Create a circle of warmth and compassion from welcoming guests to giving back to your community.CARE FOR THOSE WHO CARE FOR OTHERS
Foster an environment where team members feel valued, recognized, and rewarded.AUTHENTICITY ALWAYS
Open and transparent communication with our inner circle and guests. This franchise is independently owned and operated by a franchise owner. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to The NOW Massage Corporate. #J-18808-Ljbffr The NOW Bethesda- A wellness center in Bethesda is seeking an Experience Guide to enhance guest interactions and drive membership sales. This role involves assisting guests, managing appointments, and maintaining a welcoming environment. Ideal candidates will have strong guest service and...SuggestedFlexible hours
$68k - $72k
...and proficiency in public speaking. Responsibilities include guiding visitors through interactive exhibits, offering information about... .... Ideal candidates will have strong communication skills and experience in customer service. A competitive salary range of $68,000 to...Suggested$18.75 - $20 per hour
A historical museum is seeking a Visitor Services Associate in Washington, DC, to provide high-level customer service and engage visitors... ...have at least one year of retail or customer service experience. The role offers a salary of $18.75 to $20 per hour, along with...SuggestedHourly payPart time- ...check-outs, processing payments, and ensuring the hotel lobby's appearance. This role offers a competitive salary, and full-time associates are eligible for a comprehensive benefits package including medical, dental, vision, and 401(k) options. Join a company that values...SuggestedFull timeNight shift
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GEICO is seeking a Director of Associate Experience & Development to lead enterprise-wide programs aimed at enhancing the experience and development of attorneys and litigation professionals. This role requires a Juris Doctor and substantial litigation experience to oversee...Remote work$19 - $24 per hour
...credit union to hire a Bilingual (Spanish/English) Member Experience Associate, a dynamic, people-centered role perfect for early-career professionals... ...for every member who walks through the door. From guiding members through everyday transactions to helping them...Hourly payWork at office$15 per hour
...maintenance or equipment issues to ensure a safe and seamless client experience./ph3Who You Are/h3pGenuinely passionate about Pilates, fitness... ...is required). Previous customer service, retail, or front desk experience preferred. Experience with booking or studio management...Hourly payLocal areaShift work- ...experienced candidates to fill the Visitor Experience Associate positions. This position is located in... ..., and amenities at the information desks, satellite stations inside and outside... ...promote a secure experience. ~Supports guided tours including accessible tours, and educational...Full timeWork experience placementWork at officeRelocationFlexible hoursWeekend work
$20.8 - $23.8 per hour
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- ...improve event planning processes What You Will Bring 3-5 years of experience in event planning Ability to understand organizational goals... ...rooted in Principle Based Management® (PBM®), a framework guided by the principles that drive human progress, such as dignity, openness...Work experience placementWork at officeImmediate startFlexible hours
- ...The Team As one of DoorDash's core operations teams, Customer Experience and Integrity, we ensure that when there are bumps in the last... ...experience as reliably as possible. About The Role This Senior Associate will act as a pivotal operational bridge, ensuring our 15,000...Hourly payWork at officeLocal areaFlexible hoursShift work
$50k - $115k
Morgan Stanley is seeking a Wealth Management Associate in Washington, DC, to deliver exceptional service to clients and support Financial... ...Advisors. This role requires strong interpersonal skills and experience in financial services. The ideal candidate will have 5+ years...- ALO is seeking a Studio & Community Associate in Washington D.C. to enhance guest experiences in studio and retail settings. Responsibilities include guest support, managing registrations, and creating a welcoming environment while aligning with ALO’s wellness standards...Full time
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Morgan Stanley seeks a Wealth Management Associate in Washington, D.C. This role requires 5+ years of relevant experience and series licenses (7, 66 or 63 and 65). Candidates must have strong interpersonal skills and the ability to support Financial Advisors in client...$15 per hour
...is expanding its reach while remaining rooted in innovation, inclusivity, and community connection. The Golf Experience Associate is responsible for guiding guests through their Five Iron Golf experience, acting as their host to ensure satisfaction and engagement. You...Full timeTemporary workPart timeLocal areaWorldwideNight shiftWeekend workWeekday work$111.2k - $126.9k
Capital One in McLean, VA is seeking a Senior Associate in Product Management to drive innovative customer experiences in their Premium Products & Experiences team. This role requires collaboration with tech teams, problem-solving abilities, and at least one year of experience...- ...everyone. Position Summary The WIC Front Office Associate (FOA) is responsible for providing front... ...Maintains a clean and organized front desk area. Minimum Qualifications A high school diploma or GED. Experience in a front desk or customer service role...Work at officeLocal area
- Capital One National Association is seeking a Manager for the TDRM Associate Experience in McLean, Virginia. In this role, you will co-lead the execution of key activities for associate engagement and manage diverse project tasks to enhance community culture. The ideal...
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PowerToFly is looking for a Wealth Management Associate in Washington, DC. In this role, you will provide exceptional service to our clients... .... The ideal candidate will have a degree, 5+ years of experience in a relevant field, and required licenses. The position offers...$151.9k - $173.4k
Manager, TDRM Associate Experience Capital One is one of the fastest growing organizations in the world today, powered by our passion for our customers. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public...Full timePart timeLocal area- ...about our company and the open position! THE ROLE: Game Guides are world-class hospitality experts who are genuinely delighted... ...and solve puzzles. Game Guides set the tone for the entire experience by delivering an upbeat, conversational introduction to groups...Full timeImmediate startFlexible hoursShift workNight shiftWeekend work
$15 - $18 per hour
...Spa Sales Associate Are you passionate about wellness and beauty? Do you thrive in a customer-centric environment? Join our team as a Spa Sales Associate and be part of a dynamic spa experience dedicated to enhancing the well-being of our clients! Competitive Compensation...Hourly payFull timePart timeFlexible hoursWeekend work$15 - $18 per hour
...passionate about wellness and beauty? Do you thrive in a customer-centric environment? Join our team as a Spa Sales Associate and be part of a dynamic spa experience dedicated to enhancing the well-being of our clients! Location 825 Rockville Pike, Suite D, Rockville, MD 208...Hourly payFull timePart timeFlexible hoursWeekend work$108.9k - $124.3k
Instructional Designer, Principal Associate - Readiness & Associate Experience (Hybrid) Capital One, a Fortune 500 company and one of the nation’s top 10... ...people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital...Full timePart timeLocal area- ...Registration and Systems Specialist to manage the full lifecycle of conference registration platforms while ensuring a high-quality user experience. This role is perfect for a detail-oriented, service-minded individual with a hospitality background, who can collaborate...
- A leading automotive dealership in Rockville, Maryland is seeking an Automotive Front Desk Receptionist to serve as the first point of contact for customers. The role involves greeting customers, managing incoming calls, and providing clerical support in a fast-paced environment...Flexible hours
- ...Job Description Job Description Job Title: Ice Cream Associate Location: 7770 Woodmont Avenue, Bethesda, MD 20814 Type: Full... ...up to 50 pounds regularly during shifts. ~ Previous experience working in an ice cream shop and ice cream assembly. ~ Previous...Full timePart timeFlexible hoursShift work
$18 per hour
...environment to provide education and assistance on cannabis products. Candidates should have at least one year of customer service experience and be over 21 years old. The ideal applicant will demonstrate excellent communication skills and have a desire to learn about...
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