Experience Guide (Front Desk Associate)
The NOW Bethesda
Benefits: An environment where diversity is celebrated A positive, empathetic, and supportive team and company Team member discounts Aesthetically inspiring work environment Career growth opportunities Competitive compensation + generous commissions Bonus based on performance Employee discounts Flexible schedule Free food & snacks Free uniforms Schedule / Expected Work Hours: Ability to work flexible hours, including evenings, weekends, holidays **Please list your hours of operations and shift hours Job Summary The Experience Guide is responsible for the guest experience, selling enhancements and memberships, maintaining the reception area, and ensuring the seamless daily operations of the boutique. This includes but is not limited to greeting and assisting guests regarding services and products, booking appointments, promoting memberships, customizing the guest’s massage, and handling payment for services performed. Responsibilities Provide top-level service for guests and team members. Warmly greet and check in guests. Actively drive enhancement, membership, and gift card sales by passionately educating guests about our services, memberships, and retail offerings. Accurately and effectively book, edit, and cancel massage appointments. Open/close the boutique each day according to standard operating procedures. Resolve guest issues. Ensure guest areas are maintained to standard. Maintain a positive attitude and contribute toward a healthy & happy workplace. Collaborate with the leadership team to ensure best practices and foster innovation. Qualifications Sales and service-related experience preferred. Ability to be efficient and detail-oriented in a fast-paced environment. Must have enthusiasm and possess excellent guest service skills. Strong communication skills including actively listening, empathizing, and being the subject matter expert for all things The NOW Enjoy working with people and possess a friendly and outgoing personality. Possesses problem-solving and troubleshooting skills. Must be a team player. Company Overview The NOW Massage was designed as an oasis to disconnect from the outside world and reconnect within. The NOW Massage’s goal is to offer high-quality, customizable massage services without the time commitment and cost of a traditional spa. The NOW Massage’s interiors have been recognized by the press and influencers for its elevated aesthetic, inspired by exotic destinations from around the world. With boutiques currently open from coast to coast and steady expansion on the horizon, The NOW Massage is looking forward to bringing its thoughtfully crafted menu, healing products, and signature design to cities all over the United States. For more information, please visit thenowmassage.com. Company Purpose/Mission Self-Care is Essential The NOW is designed as a refuge to help you disconnect from the outside world and reconnect within. We are where you go to turn down the noise so you can listen to what your body needs. We say show up for yourself so you can better support others. Relax your body. Reset your soul. Start NOW. We design our services to be convenient, affordable, and high-quality always. The menu of customizable enhancements makes personalizing your service simple. Our interiors are recognized for their elevated aesthetic, inspired by exotic destinations from around the world. Company Values Brand Truths
LIVE IN THE NOW
Be Present. Take time to recharge and reconnect within.KINDNESS IS MAGIC
Positive energy always. Create a circle of warmth and compassion from welcoming guests to giving back to your community.CARE FOR THOSE WHO CARE FOR OTHERS
Foster an environment where team members feel valued, recognized, and rewarded.AUTHENTICITY ALWAYS
Open and transparent communication with our inner circle and guests. This franchise is independently owned and operated by a franchise owner. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to The NOW Massage Corporate. #J-18808-Ljbffr The NOW Bethesda- ...Development in Bethesda, Maryland is seeking an entry-level Front Desk Associate for a full-time position. You will assist guests with check... ...the hotel’s reservation system to ensure a smooth guest experience. You will work as part of a guest-focused team, handling financial...SuggestedFull time
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Bethesda, MD22 hours ago $19 - $22 per hour
...About the role POSITION SUMMARY The Front Desk Associate is responsible for being the first point of contact as patients... ...Office Administrative/Receptionist/Clerical/Customer Service experience in a fast-paced, heavy phones environment. Professional...SuggestedHourly payWork at officeLocal areaSage Health
Riverdale, MD4 days ago- ...Golds Gym DC Metro in Falls Church, VA, is seeking a Member Experience Team Member to enhance member interactions and ensure gym operations... ...involves greeting members and guests, managing security at the front door, and addressing inquiries regarding gym policies. The...SuggestedFlexible hours
Golds Gym DC Metro
Falls Church, VA4 days ago - Equinox Fitness Club in Bethesda is seeking Front Desk Associates who are energetic, creative, and enthusiastic to welcome members, scan IDs at entry, answer phones, and assist with account updates. You will deliver exceptional customer service, maintain a clean work area...SuggestedDay shift
- A wellness center in Bethesda is seeking an Experience Guide to enhance guest interactions and drive membership sales. This role involves assisting guests, managing appointments, and maintaining a welcoming environment. Ideal candidates will have strong guest service and...SuggestedFlexible hours
- Bonobos is hiring a Guide (Retail Sales Associate) for its Bethesda Row store in Maryland. This role is ideal for customer-oriented individuals... ...with customers. Applicants should have 1-3 years of sales experience and strong knowledge of men’s clothing. The position offers...Hourly payFlexible hours
- MIMI JIMENEZ in Rockville, MD, is looking for a Front Desk Associate to be the welcoming face of our holistic wellness center. This position... ...area. Qualifications include a high school diploma, experience in customer service, and strong communication skills. #J-1...
- ...interpersonal skills. The role involves maintaining studio cleanliness, supporting the Fuel Bar, and delivering an unforgettable client experience. Candidates need to be flexible with their schedules, ready to work during studio hours, including weekends. #J-18808-Ljbffr...Flexible hours
$16 per hour
...Studios® is a premier destination offering an elevated studio experience for top-tier beauty and wellness professionals. With a... ...Role Description This is an on-site, part-time position for a Front Desk Associate in Bethesda, MD. The Front Desk Associate will handle day-...Part timeSymmetry Salon Studios
Bethesda, MD15 hours ago- ...About the Role As the Front Desk Associate, you are the first and last impression clients have when visiting our facility. Your role is essential... ...and supporting the team to ensure a smooth and exceptional experience. Responsibilities Greet clients with a welcoming,...Shift workWeekend workAfternoon shift
Nesfield Performance
Bethesda, MD3 days ago - # Front Desk AssociateOTO DevelopmentFull TimejuniorBethesda, Maryland, USPosted Yesterday##... ...is hiring a entry-level Front Desk Associate. This is a full-time role in Bethesda.... ...out of your way to maximize the guest experience* Work collectively with other team members...Full timeNight shiftWeekend workDay shift
TryApplyNow
Bethesda, MD22 hours ago $18 - $21 per hour
...The Grandview by Erickson Senior Living Join our team as a Front Desk Associate, a crucial role within our community. As the first point of... ...family members, and candidates, you'll set the tone for their experience and ensure a warm and welcoming environment. What we offer:...Hourly payFull timeWork at officeLocal areaMonday to FridayHighland Springs by Erickson Senior Living
Bethesda, MD2 days ago- ...Gymnastics is seeking a dedicated and friendly Front Desk Receptionist to join our team! If you thrive... ...proactive problem‑solving Qualifications: Associate’s Degree preferred Previous front desk or administrative experience preferred Strong communication and interpersonal...Part timeAfternoon shift
Silver Stars Gymnastics & Fitness
Silver Spring, MD15 hours ago $18.75 - $20 per hour
...A historical museum is seeking a Visitor Services Associate in Washington, DC, to provide high-level customer service and engage visitors... ...have at least one year of retail or customer service experience. The role offers a salary of $18.75 to $20 per hour, along with...Hourly payPart timeDaughters of the American Revolution
Washington DC1 day ago$18.4 per hour
Front Desk Associates, Bethesda Job Description We are looking for energetic, creative, and enthusiastic Front Desk Associates to join the Equinox... ...Minimum of 1 year in customer service or related experience High school diploma/GED required or equivalent work experience...Work experience placementDay shift- ...Golds Gym DC Metro in Washington, DC, is hiring a Member Experience Team Member, responsible for greeting members and guests, checking them in, and providing exceptional customer service. The ideal candidate will maintain a friendly atmosphere and assist with inquiries...Flexible hours
Golds Gym DC Metro
Washington DC4 days ago - ...Sage Health is looking for a Patient Experience Associate (Front Desk) for the Baltimore Market. This role is pivotal in welcoming patients and managing their initial experience at our medical center. The Associate will greet patients, verify insurance, schedule appointments...Work at office
Sage Health
Riverdale, MD1 day ago - Bonobos is looking for a Guide, also known as Retail Sales Associate, at Tyson's Galleria in McLean, Virginia. As a Guide, you will provide exceptional customer experiences and promote our better-fitting men’s clothing. Your role includes managing personal sales goals and...
- Gold's Gym is seeking a Front Desk Associate to warmly greet and direct members, guests and staff as they enter the facility. The role includes assisting with inquiries about gym operations and policies, and performing various administrative duties to keep the front desk...
- GEICO is seeking a Director & Assistant Staff Counsel for Associate Experience and Development. This position is critical in leading design and delivery of enterprise-wide programs aimed at enhancing associate capabilities, particularly in litigation. The ideal candidate...Remote job
$28 per hour
Guardiandentistry is seeking a dynamic and experienced Front Desk professional in Washington, DC. In this role, you will greet patients and create an exceptional experience while managing scheduling and phone calls. The office requires multitasking with responsibilities...Work at office$20.5 per hour
...Reports to: Associate Director, Event Operations and Visitor Experience. The Capital Jewish Museum is seeking an outgoing, professional Visitor Experience Associate... .... Sells and renews memberships at the Welcome Desk and over the phone. While working the Welcome Desk,...Hourly payPart timeSummer workFlexible hoursShift workNight shiftCapital Jewish Museum
Washington DC4 days ago- ...Role Description This is a part‑time, on‑site Front Desk Associate role located in Falls Church, VA. The Front Desk Associate will be responsible... ...and Communication skills to provide an excellent client experience and professional interactions Proficiency in Phone...Part time
Symmetry Salon Studios
Falls Church, VA15 hours ago - ...looking for outgoing, energetic team planers to welcome members, answer questions, and deliver the ultimate fitness experience. As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional, and motivating environment from the moment...Full time
US Fitness
Falls Church, VA3 days ago - ...TBC Hotels, we create environments that change lives in small ways and large, one good experience at a time—and that starts behind the scenes. We’re searching for a Front Desk Associate that will play a crucial role in creating a positive and memorable experience for...Full timeWork at officeLocal areaShift work
TBC Hotels
Washington DC1 day ago $500 per month
...apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors... ...valued guests, residents, and partners. As a Guest Experience Associate, you will be at the forefront of this mission, serving as the...Full timeLocal areaRemote workFlexible hoursShift workNight shiftWeekend workAfternoon shift3 days per weekPlacemakr, Inc.
Washington DC3 days ago- ...Front Desk Associate MUST BE ABLE TO WORK EARLY MORNINGS 4AM-8AM The Front Desk Associate will greet and direct members, guests and... ...while building the next generation of members and fitness experiences. We attribute much of our success to our company culture...Shift workEarly shift
Gold's Gym
Capitol Heights, MD3 days ago $11.5 per hour
...Front Desk Associate The Front Desk Associate will greet and direct members, guests and staff as they enter the gym. This position will... ...while building the next generation of members and fitness experiences. We attribute much of our success to our company culture...Shift workGold's Gym
Capitol Heights, MD3 days ago$17 per hour
...CircusTrix, LLC dba Sky Zone is hiring part-time Crew Members in Brentwood, Maryland. As a Crew Member, you will gain valuable work experience while interacting with guests and ensuring a safe and friendly environment. Responsibilities include engaging with guests,...Full timePart timeWork experience placementDormont Manufacturing Company
Brentwood, MD4 days ago- ...Competitive Compensation Job Summary We are seeking a Front Desk Associate to join the team at our successful sports institute and... ...businesses about sponsorship Provide an excellent onboarding experience Assist members with resolving any concerns or complaints...Local areaFlexible hours
Perfect Performance Nova LLC
Falls Church, VA2 days ago
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