Associate Director - Medical Education and Content Strategy

About the Team:

Our client's clinical content organization delivers high-quality, scientifically rigorous, compliant content solutions that support stakeholder engagement and business impact. The team is grounded in collaboration, innovation, operational excellence, accountability, standardization, and continuous improvement.

Purpose:

The Associate Director, Integrated Medical Education and Content Strategy will lead content strategies across assigned therapeutic areas. This role translates commercial objectives, scientific data, customer insights, and stakeholder needs into scalable, compliant, and impactful content solutions that support customer engagement and business priorities. The Associate Director serves as a strategic partner to Medical Affairs, Therapeutic Area Leadership, Commercial teams, Omnichannel, and external partners while shaping how the organization modernizes content strategy, accelerates compliant content delivery, and builds scalable engagement capabilities across therapeutic areas.

Key Responsibilities:

• Lead integrated content strategy across educational and promotional initiatives, including speaker programs, congress activities, omnichannel engagement, and digital experiences.
• Translate brand objectives, approved scientific data, customer insights, audience needs, and promotional requirements into effective content solutions.
• Serve as a strategic advisor and cross-functional partner to Commercial, Medical Affairs, Therapeutic Area Leadership, Medical/Legal/Regulatory review teams, Omnichannel, Analytics, and agency stakeholders.
• Use stakeholder feedback, customer insights, and content performance data to optimize content strategy, customer engagement, and business impact.
• Advance innovative, modular, reusable, scalable, and AI-enabled content approaches that improve content effectiveness, efficiency, speed, and reuse.
• Translate scientific evidence, market insights, and customer needs into clear, compliant, and audience-centric content strategies.
• Identify emerging scientific, customer, technology, and therapeutic area trends to inform content strategy, channel planning, and future capability development.
• Support development of content strategists and emerging leaders by sharing best practices, standards, onboarding resources, and capability-building approaches.
• Manage and optimize engagement models with internal/external agencies, offshore partners, and other external resources to ensure compliant, efficient, high-quality delivery.

Required Qualifications:

• Advanced degree required (PharmD, PhD, MD, MPH, MS, or equivalent).
• 8+ years of experience in Medical Affairs, Commercial, Medical Education, Medical Communications, Content Strategy, Healthcare Communications, or a related pharmaceutical/healthcare environment.
• Demonstrated experience leading complex content portfolios and translating commercial strategy, customer insights, and promotional objectives into effective content strategies, messaging frameworks, and customer engagement solutions.
• Demonstrated experience developing or leading promotional pharmaceutical content through Medical, Legal, and Regulatory review, including familiarity with approved labeling, claims substantiation, fair balance, promotional regulations, and brand strategy execution.
• Proven ability to influence senior stakeholders and drive alignment across cross-functional teams without direct authority.
• Strong scientific and clinical acumen with the ability to translate complex evidence into compliant, audience-centric content strategies.

Preferred Qualifications:

• Experience with agency, offshore, vendor, or hybrid delivery models.
• Familiarity with Veeva, Content Factory, CRM platforms, digital asset management solutions, SharePoint, Smartsheet, AI-enabled content development tools, and regulated content workflows.
• Experience supporting commercial launch activities, peer-to-peer promotional programs, customer engagement campaigns, omnichannel initiatives, and field-facing content strategies.
• Experience coaching, mentoring, developing best practices, or strengthening team capability and performance.
• Experience advancing modular content, omnichannel engagement, digital learning, speaker programs, congress support, or scientific training initiatives.

Success Measures:

Success in this role will be measured across five areas: strategic influence, stakeholder trust, delivery of high-quality and compliant content solutions, improved speed/scalability/reduced rework, adoption of AI-enabled and modular content practices, and strengthened team capability with measurable contribution to the future-state operating model.

Skill Set Requirements:

• Advanced degree required (PharmD, PhD, MD, MPH, MS, or equivalent).
• 8+ years of experience in Medical Affairs, Commercial, Medical Education, Medical Communications, Content Strategy, Healthcare Communications, or a related pharmaceutical/healthcare environment.
• Demonstrated experience leading complex content portfolios and translating commercial strategy, customer insights, and promotional objectives into effective content strategies, messaging frameworks, and customer engagement solutions.
• Demonstrated experience developing or leading promotional pharmaceutical content through Medical, Legal, and Regulatory review, including familiarity with approved labeling, claims substantiation, fair balance, promotional regulations, and brand strategy execution.
• Proven ability to influence senior stakeholders and drive alignment across cross-functional teams without direct authority.
• Strong scientific and clinical acumen with the ability to translate complex evidence into compliant, audience-centric content strategies.

Nice to Haves:

• Experience with agency, offshore, vendor, or hybrid delivery models.
• Familiarity with Veeva, Content Factory, CRM platforms, digital asset management solutions, SharePoint, Smartsheet, AI-enabled content development tools, and regulated content workflows.
• Experience supporting commercial launch activities, peer-to-peer promotional programs, customer engagement campaigns, omnichannel initiatives, and field-facing content strategies.
• Experience coaching, mentoring, developing best practices, or strengthening team capability and performance.
• Experience advancing modular content, omnichannel engagement, digital learning, speaker programs, congress support, or scientific training initiatives.

Education/Certification(s)/License(s):

• Advanced degree required, including PharmD, PhD, MD, MPH, MS, or equivalent.