Customer Service Representative - Inside Industrial Sales - 878
DXP Enterprises
Customer Service Representative - Inside Industrial Sales
USA:TX:Conroe | Customer Service | Full-Time
Summary: Under the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services, process customer phone orders, check availability of stock and shipping dates, quote prices, fill orders to customer specifications, process sales data via computer, and assist the outside sales team by preparing price quotes and sourcing products.
Responsibilities of Customer Service Representative include, but are not limited to:
- Responding to customer inquiries regarding company products and services
- Processing customer phone orders
- Checking availability of stock and shipping dates
- Quoting prices, filling order to customer specifications and processing sales data via computer
- Assisting the outside sales team by preparing price quotes and sourcing products
Qualification of the Customer Service Representative include, but are not limited to:
- 3+ years of Inside Sales experience in metal working or industrial supply is preferred
- Infor experience is preferred
- Excellent communication skills
- Should be enthusiastic and able to work independently
- Must have experience performing a majority of the functions
- Prior inside sales/customer service experience
- Data entry skills, organization, multi-tasking and customer focus is required
- Regular in-person attendance required
Physical Demand: Lifting up to 30lbs may be required
Working Conditions: Office
Training/Certifications: Infor experience preferred
Shift Time/Overtime: Normal in-person business hours Monday-Friday, 8:00am - 5:00pm
Travel: N/A
Education: High School Diploma or GED
Location: USA:TX:Conroe
Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V
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