Field Technician - Lift Truck | Knoxville, TN

Field Technician - Lift Truck | Knoxville, TN

This role will service the Knoxville, TN area. The Field Technician is responsible for performing jobs involving servicing and repair of equipment, working both independently and on a team. Examples of the types of machinery that the candidate must be able to evaluate, and repair include internal combustion lift trucks, electric lift trucks, allied products, and diesel engines. Extensive on-the-job training, classroom instruction, and e-learning must be successfully completed to remain in the technician training program. The Technician will demonstrate initiative, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner. The Technician will advance in Classification as attitude, skill level, and job performance allows.

Essential Responsibilities & Expectations

• Plans and performs minor repairs using correct tools and procedures
• Orders and return parts for assigned jobs in a timely manner
• Performs the following tasks on basic components in work area including engine, hydraulic, transmission, and electrical components: remove and install; disassemble and reassemble; perform minor adjustments
• Performs preventive maintenance service according to factory guidelines
• Demonstrates proper use of service information systems
• Works in field service as experienced Technician as required
• Adheres to and follows all applicable and required safety standards and procedures
• Works independently in the field as required

Qualifications

Skills

Written Communication: Advanced

Verbal Communication: Advanced

Electrical: Intermediate

Technical: Intermediate

Mechanical: Intermediate

Customer Service: Advanced

Microsoft Office: Intermediate

Computer: Intermediate

Education

Required: High School or Equivalent or better.

Preferred: Technical/other training or better.

Experience

Required: A minimum of one (1) year's work experience involving mechanical repairs or a combination of relevant experience and equivalent technical education is required. Experience using personal computers and basic typing skills are required.