GENERAL MANAGER - Altitude Lawrenceville

Job Description

Job Description

INTRODUCTIONThe General Manager with Altitude sets the tone for their park. They will ensure everyone - staff, customers, community - LOVES Altitude Lawrenceville. Above all, they will be responsible for running a successful business - from staffing, to marketing, to financial management. A successful General Manager at Altitude Lawrenceville will:Believe hard work should be funRadiate an infectious energy felt by everyone entering the parkExude maturity with an exceptional ability to work with parentsLead and train staff cultivating an atmosphere that exhibits fun, cleanliness, and safetyDemonstrate the ability to navigate a P&L and work to optimize profits and marginsDevise new and interesting means to market the park and drive trafficStrive to be a pillar in the community who believes in "paying it forward"Oversee park maintenance with an obsession for cleanlinessPRIMARY JOB RESPONSIBILITIESLeader of the Staff:Leads staff through recruiting, scheduling, orienting, and training employees; creating and maintaining a safe, secure, fun, and legal work environment; developing personal growth opportunitiesAccomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; coordinating and enforcing systems, policies, procedures, and productivity standardsSets the tone for the staff operations through staff meetings and eventsPark Financial Performance:Establishes strategic goals by gathering pertinent business, financial, service, and operations information; identifying and evaluating trends and options; choosing a course of action; defining objectives; evaluating outcomes and progressAccomplishes financial goals by forecasting requirements; prepares an annual budget; scheduling expenditures; analyzing variances; initiating corrective actionsCustomer Experience and Atmosphere:Controls quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvementsMaintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing networks; benchmarking state-of-the-art practices; participating in professional societiesContributes to team effort by accomplishing related results as neededADDITIONAL RESPONSIBILITIESCash Management and budgetingPayroll/ScheduleMarketingMaintenanceProvides or performs other services as needed or required by Corporate and/or OwnersCONTROLS OVER WORK Works under direct supervision of Corporate Manager and Owners, who will indicate general assignments, limitations, and priorities.SKILLS AND KNOWLEDGEBachelor's DegreeMinimum of 2-4 years of management experienceExcellent organizational skills with the ability to prioritize workload and multi-task in a fast paced environmentAbility to handle multiple assignments on a timely basis with a high degree of accuracyGeneral understanding of HR policies