WFM Analyst I: Optimize Contact Center Delivery
Bank of America Corporation
Bank of America is seeking a Workforce Management Analyst to support Credit Assistance and division contact center scheduling in Kennesaw, GA. You will coordinate staffing, optimize call delivery, and partner with FLU leaders to align on targets and technology usage. The role requires 1+ year in credit assistance and contact center experience, plus familiarity with WFM platforms (IEX or Aspect) and MS Office. #J-18808-Ljbffr Bank of America Corporation
Vacancy posted 1 day ago
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