Gifting Operations Coordinator

Wildcard is the secret weapon for modern enterprise GTM teams. We create mind-blowing 1:1 campaigns that feel like magic and perform like it too, driving 40x more responses than cold email and outbound, with 25% converting into sales meetings. Sales and marketing teams at companies including Ashby, Amplitude, and FERMÀT use Wildcard to land meetings with senior buyers who ignore everything else. Every month, our team sends hundreds of completely personalized campaigns, each created for one specific person. No two are exactly alike, but every single thing that leaves our Santa Monica office is expected to meet an insanely high quality bar. That means combining creativity and craftsmanship with the operational discipline to execute hundreds of unique projects consistently and flawlessly. Wildcard was founded by entrepreneurs who previously built and sold a venture-backed startup, raising more than $25M from investors including Greylock and Michael Ovitz. We 10x’ed in 2025 and expect to grow more than 5x in 2026. The Opportunity We’re looking for a detail-oriented, hands-on operator to help bring the physical part of Wildcard campaigns to life : turning creative concepts and individual components into beautifully finished, one-of-a-kind packages. This is a highly physical, hands-on role. On any given day, you might be assembling a custom gift, handwriting a letter, laser engraver, 3D printing, figuring out how to package something unusual, organizing dozens of campaign components, or doing the final QA before a campaign ships. You’ll work closely with our Campaign Coordinators to make sure every detail of the original creative vision makes it into the finished product and that everything leaving our studio meets Wildcard’s quality bar. The right person takes real satisfaction in making things look great, loves working with their hands, keeping a workspace incredibly organized, and catching the tiny details other people miss. This is also a great opportunity for someone who wants true hands-on experience inside a fast-growing startup. Because our product is physical, you’ll have unusually direct exposure to how it gets made, where it can improve, and what creates an incredible recipient experience. Your feedback from the production floor will help inform how the product and our processes evolve as we scale. What You’ll Do Campaign Production & Fulfillment - Assemble, package, and finish one-of-a-kind campaigns to a consistent, premium standard Execute final creative details needed to bring campaigns to life Handwrite personalized letters and notes Own and use our in-house equipment like vinyl cutters, laser engravers, printers, etc. Solve creative packaging challenges for unusual or highly customized gifts Create shipping labels and prepare packages for shipment Make sure every campaign leaves the building accurately and on time Quality Control Own the final QA check before anything ships Confirm that every component, personalization detail, address, letter, and package matches the campaign plan Review completed campaigns with Campaign Coordinators when needed Photograph finished campaigns for internal documentation and client sharing Catch, flag, and resolve issues before they reach a recipient Make sure the final presentation feels thoughtful, intentional, and worthy of the idea behind it Maintain an exceptionally clean and organized production space Build systems for storing and tracking materials across many simultaneous campaigns Keep packaging materials, tools, printers, and production supplies stocked and ready to use Collaborate closely with Campaign Coordinators to keep campaigns moving smoothly Identify opportunities to make our production process faster, cleaner, and more consistent as volume grows Take ownership when something doesn’t look right and figure out how to make it better Surface patterns, ideas, and feedback that can help improve the Wildcard product and recipient experience Who You Are You’re equal parts maker and operator. You love working with physical things and probably have a history of making, building, fixing, or crafting things yourself. Maybe you’ve spent time in a maker studio, woodshop, print shop, fabrication lab, prop shop, or creative workshop. Maybe you’ve experimented with laser engraving, 3D printing, woodworking, Cricut projects, screen printing, photography, framing, model-making, ceramics, sewing, or other hands-on creative projects. You also genuinely love gift-giving. You can look at a collection of individual pieces and immediately start to see the vision for how they could come together into something thoughtful, surprising, and really incredible. You care about the little things: the way something is wrapped, how it’s arranged in the box, what the recipient sees first, and whether the final experience feels as special as the idea behind it. Professional experience with these tools isn’t required. We care more about having the instinct to figure out how to make something and the taste to know when the finished product feels great. At the same time, you’re extremely detail-oriented. You notice when something is slightly crooked, when the wrong version of a letter was printed, when a package could look better, or when one component out of twenty is missing. You enjoy both the creativity of figuring out how to make something work and the precision of making sure it’s done correctly every single time. About Wildcard Wildcard is the secret weapon for modern enterprise GTM teams. We create mind-blowing 1:1 campaigns that feel like magic and perform like it too, driving 40x more responses than cold email and outbound, with 25% converting into sales meetings. Sales and marketing teams at companies including Ashby, Amplitude, and FERMÀT use Wildcard to land meetings with senior buyers who ignore everything else. Every month, our team sends hundreds of completely personalized campaigns, each created for one specific person. No two are exactly alike, but every single thing that leaves our Santa Monica office is expected to meet an insanely high quality bar. That means combining creativity and craftsmanship with the operational discipline to execute hundreds of unique projects consistently and flawlessly. Wildcard was founded by entrepreneurs who previously built and sold a venture-backed startup, raising more than $25M from investors including Greylock and Michael Ovitz. We 10x’ed in 2025 and expect to grow more than 5x in 2026. The Opportunity We’re looking for a detail-oriented, hands-on operator to help bring the physical part of Wildcard campaigns to life : turning creative concepts and individual components into beautifully finished, one-of-a-kind packages. This is a highly physical, hands-on role. On any given day, you might be assembling a custom gift, handwriting a letter, laser engraver, 3D printing, figuring out how to package something unusual, organizing dozens of campaign components, or doing the final QA before a campaign ships. You’ll work closely with our Campaign Coordinators to make sure every detail of the original creative vision makes it into the finished product and that everything leaving our studio meets Wildcard’s quality bar. The right person takes real satisfaction in making things look great, loves working with their hands, keeping a workspace incredibly organized, and catching the tiny details other people miss. This is also a great opportunity for someone who wants true hands-on experience inside a fast-growing startup. Because our product is physical, you’ll have unusually direct exposure to how it gets made, where it can improve, and what creates an incredible recipient experience. Your feedback from the production floor will help inform how the product and our processes evolve as we scale. What You’ll Do Campaign Production & Fulfillment - Assemble, package, and finish one-of-a-kind campaigns to a consistent, premium standard Execute final creative details needed to bring campaigns to life Handwrite personalized letters and notes Own and use our in-house equipment like vinyl cutters, laser engravers, printers, etc. Solve creative packaging challenges for unusual or highly customized gifts Create shipping labels and prepare packages for shipment Make sure every campaign leaves the building accurately and on time Quality Control Own the final QA check before anything ships Confirm that every component, personalization detail, address, letter, and package matches the campaign plan Review completed campaigns with Campaign Coordinators when needed Photograph finished campaigns for internal documentation and client sharing Catch, flag, and resolve issues before they reach a recipient Make sure the final presentation feels thoughtful, intentional, and worthy of the idea behind it Studio & Logistics Maintain an exceptionally clean and organized production space Build systems for storing and tracking materials across many simultaneous campaigns Keep packaging materials, tools, printers, and production supplies stocked and ready to use Collaborate closely with Campaign Coordinators to keep campaigns moving smoothly Identify opportunities to make our production process faster, cleaner, and more consistent as volume grows Take ownership when something doesn’t look right and figure out how to make it better Surface patterns, ideas, and feedback that can help improve the Wildcard product and recipient experience Who You Are You’re equal parts maker and operator. You love working with physical things and probably have a history of making, building, fixing, or crafting things yourself. Maybe you’ve spent time in a maker studio, woodshop, print shop, fabrication lab, prop shop, or creative workshop. Maybe you’ve experimented with laser engraving, 3D printing, woodworking, Cricut projects, screen printing, photography, framing, model-making, ceramics, sewing, or other hands-on creative projects. You also genuinely love gift-giving. You can look at a collection of individual pieces and immediately start to see the vision for how they could come together into something thoughtful, surprising, and really incredible. You care about the little things: the way something is wrapped, how it’s arranged in the box, what the recipient sees first, and whether the final experience feels as special as the idea behind it. Professional experience with these tools isn’t required. We care more about having the instinct to figure out how to make something and the taste to know when the finished product feels great. At the same time, you’re extremely detail-oriented. You notice when something is slightly crooked, when the wrong version of a letter was printed, when a package could look better, or when one component out of twenty is missing. You enjoy both the creativity of figuring out how to make something work and the precision of making sure it’s done correctly every single time. We’d be especially excited about someone who: Is exceptionally detail-oriented and organized Loves gift-giving and creating memorable physical experiences Has a natural maker mentality and enjoys hands-on creative projects Has a strong eye for presentation and can see the vision for making something look incredible Takes pride in craftsmanship and presentation quality Enjoys solving physical, practical problems Is comfortable learning new tools, equipment, and production techniques Can manage many small details without losing track of the bigger picture Is reliable, calm, and methodical in a fast-moving environment Has a strong sense of ownership and accountability Is comfortable working on their feet and with their hands throughout the day Thrives in an environment where processes are constantly improving Wants exposure to how an early-stage company and product are actually built Communicates clearly and works well with a highly collaborative team Why Join Wildcard Join a fast-growing startup at an exciting stage of growth Get true hands-on experience building alongside a small, high-ownership team Own a critical part of the Wildcard product and client experience Help shape how our product evolves by seeing firsthand what works, what breaks, and what makes a campaign feel incredible Help build the systems and standards that allow Wildcard to scale #J-18808-Ljbffr Wildcard