Specialty Account Mgr, Rheumatology, Houston, TX (Rare Disease)

Career Category Sales Job Description Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

HOW MIGHT YOU DEFY IMAGINATION?

You’ve worked hard to become the professional you are today and are now ready to take the next step in your career. How will you put your skills, experience and passion to work toward your goals? At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Come do your best work alongside other innovative, driven professionals in this meaningful role. Specialty Account Manager, Rheumatology Live What you will do Let’s do this. Let’s change the world. In this vital role you will be responsible for representing Amgen products to physicians and healthcare professionals, establishing product sales, and performing total territory account management. This includes providing disease information and education to medical professionals and all external customers involved in the care of patients. Consistently achieve assigned sales objectives through the promotion of patient-centered disease and product education to HCPs to improve patient care while adhering to corporate compliance guidelines Implement goals of the marketing plan through execution of strategic account business plan. Demonstrated experience working in a matrix environment, which will encompass Case Managers, Medical Affairs, Patient access team, and other parties as deemed necessary. Effectively utilize all available resources and programs including peer to peer education and cross functional partners within the company to address identified knowledge gaps Proven ability to navigate and identify opportunities through the healthcare landscape including academic institutions, IDNs, accountable care organizations, private practices, and community hospital systems Establish productive business relationships with key local, regional, and national KOLs within the geographical coverage area and assigned therapeutic areas. Develops and maintains a high-level, in-depth disease and therapeutic clinical and scientific knowledge. Utilize a consultative selling approach involving a highly technical, solution oriented selling technique enabling the specialist to meet the needs of healthcare professionals Rare Disease patients. Execute all of the above with a strong understanding and adherence to compliance and corporate policies including appropriate documentation and reporting. Live What you will do Let’s do this. Let’s change the world. In this vital role you will be representing KRYSTEXXA to physicians and healthcare professionals, playing a key role in establishing product demand and delivering comprehensive account management within a designated territory. You will serve a central point of contact, response for educating medical professionals and external stakeholders on disease state awareness and product information to support optimal patient care. As a Nephrology SAM, you will drive product utilization while identifying and addressing the unique needs of each account. This includes building and maintaining strong relationships with healthcare providers, coordinating cross-functional field teams, and executing aligned strategies to ensure access, education, and support for rare disease treatments. Responsibilities: Develop and execute a comprehensive territory business plan to achieve and exceed sales objectives, aligned with broader commercial and strategic account goals. Promote KRYSTEXXA within approved labeling in a fair, balanced, and ethical manner in accordance with corporate and industry compliance guidelines. Serve as a trusted partner and disease expert to healthcare professionals by delivering meaningful, patient-centered education on disease state and product information. Build and manage strong relationships with a range of stakeholders across the patient care ecosystem—including physicians, nurses, office staff, case managers, and infusion centers. Navigate and engage within diverse healthcare delivery settings such as private practices, academic institutions, IDNs, community hospitals, and specialty clinics. Identify and address patient access, reimbursement, and pull-through challenges by working cross-functionally with field access teams, patient services teams, and case managers. Coordinate internal matrix teams (e.g., MSLs, Market Access, Nurse Educators, TLLs) to deliver integrated, account-specific solutions that drive long-term customer engagement and product utilization. Lead or support the development of referral networks and site-of-care pathways to enable seamless patient initiation and continuity of care. Establish productive relationships with local and regional KOLs to expand reach and influence within the therapeutic landscape. Actively contribute field insights and market intelligence to cross-functional partners and leadership to inform strategy, resource deployment, and future planning. Leverage approved tools, peer education programs, and digital engagement channels to extend reach and increase impact with key stakeholders. Maximize use of promotional resources and operate within assigned territory budget to support business objectives. Represent the company at appropriate medical congresses, society meetings, and educational events to maintain therapeutic and competitive knowledge. Complete all training and administrative responsibilities in a timely and accurate manner while upholding all company policies and compliance standards. Win What we expect of you We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a person with these qualifications. Basic Qualifications (Account Manager – Level 4) Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience Basic Qualifications (Specialty Account Manager – Level 5) Doctorate degree & 2 years of collective account management experience, sales, & commercial experience OR Master’s degree & 6 years of collective account management experience, sales, & commercial experience OR Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience OR Associate degree & 10 years of collective account management experience, sales, & commercial experience Preferred Qualifications: Demonstrated success in a role involving reimbursement navigation, site of care education, and/or patient access coordination. Experience promoting a product that requires extensive coordination with office staff, infusion centers, and patient services teams. Prior experience working in or with Nephrology strongly preferred. Familiarity with infused therapies, buy-and-bill products, products under medical and pharmacy benefit highly desired. Experience engaging within community practices, academic centers, IDNs, and hospital systems. Ability to collaborate effectively in a matrix environment, working cross-functionally with Market Access, Patient Services, MSLs, TLLs, and Field Reimbursement. Strong knowledge of payer policies, reimbursement processes, and managed markets is a plus; experience negotiating access or navigating formulary pathways is preferred for more strategic roles. Proven ability to build strong customer relationships, educate on complex disease states, and adapt communication to diverse audiences. Excellent interpersonal, written, and verbal communication skills; ability to communicate with both clinical and administrative stakeholders. High degree of self-motivation, initiative, and adaptability in fast-paced or ambiguous environments. Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and virtual communication tools. Willingness to travel approximately 20–30%, including occasional overnight or weekend travel as needed. Thrive What you can expect of us As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is (Account Manager – Level 4) $154,736 - $183,900 (Specialty Account Manager – Level 5) $173,255 - $203,801. In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including: Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan Stock-based long-term incentives Award-winning time-off plans and bi-annual company-wide shutdowns Flexible work models, including remote work arrangements, where possible Salary Range

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