Service Advisor

Job Description

Job Description

Where People Come First, Cars Second

2121 Triplett St, Owensboro, KY | $60K–$75K+ annually | Full Benefits, No Weekends, Career Growth

At our core, we believe in taking care of people. We just happen to do that through auto repair.

Our team doesn’t see customers as “tickets” or “jobs”—we see neighbors, families, and friends who deserve honesty, compassion, and excellence. That’s why we’re looking for a Service Advisor who not only crushes numbers and goals but also understands that the real win is loving on people in the process.

If you’re someone who thrives on building relationships, creating trust, and leading customers through repairs with clarity and integrity—while keeping an eye on the scoreboard—you may be exactly who we’re looking for.

What You’ll Do

• Warmly greet customers, listen to their concerns, and create clear repair orders
• Review digital inspections, explain recommendations, and guide customers with honesty
• Communicate updates, timelines, and any changes throughout the day
• Coordinate with techs, order parts, and ensure workflow stays smooth and efficient
• Track service goals, celebrate wins, and help the team hit performance targets
• Handle scheduling, invoicing, and payments with professionalism and accuracy
• Be a steady, trusted presence that makes people want to come back

What We’re Looking For

• At least 2 years of Service Advisor or automotive experience
• Strong sales and performance mindset—you enjoy setting and meeting goals
• A heart for people—compassion, empathy, and integrity are your trademarks
• Ability to juggle multiple tasks without losing accuracy or warmth
• Comfort with digital tools (we’re 100% paperless)
• Valid driver’s license and good driving record

What You Get

• Potential earnings of $60-75k+ including (hourly base pay + commission + bonuses)
• $250 monthly bonus potential
• $1,000 annual performance bonus potential
• No weekends. Ever.
• Medical insurance premiums for employee covered
• Optional dental and vision coverage
• Paid holidays & vacation
• Retirement plan with company match
• Paid training, certifications, and continuing education
• Uniforms provided
• Supportive team culture where people matter most

Modern, climate-controlled work environment

About Us  

Since 2014, we’ve built a reputation as one of the most trusted and fastest-growing independent auto repair shops in the region. With our sister location recently recognized as AAA’s Top Shop in the Nation, we’ve proven that integrity and excellence can drive success.

But what really sets us apart? Our mission is simple: love people well, and the rest follows.

If you’re ready for a career where numbers matter but people matter more—we’d love to meet you. Apply today and join a team that’s raising the bar for what auto repair can be.

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance