Program Manager - Recovery Village

Program Manager - Recovery VillageHorizon Health and Wellness, Inc. has offered quality healthcare services to central and southern Arizona for over 40 years. Our mission is to enhance the quality of life of the individuals, families and communities we serve, and empower them to attain their optimum potential. Our most important organizational philosophy is Kindness Matters. It is how we do our business and an essential component in all of our interactions with our patients and with each other.We offer:Professional development and career advancement opportunitiesCompetitive compensationMedical, dental, vision insurance401k investment plan with company matchGenerous paid time off and paid holidaysTuition reimbursementThe opportunity to help us make a difference in the lives of the patients and communities we serve.QualificationsHorizon Health & Wellness, Inc. is seeking an experienced leader to provide oversight to staff at our Recovery Village Residential Treatment Center serving both men and woman. The Program Manager is responsible for providing guidance, training and supervision relating to all day-to-day job duties and performance by assigned staff. The position coordinates and reviews work; maintains standards; monitors status of work in progress; reviews completed work assignments; answers questions; provides guidance and direction as needed. The Program Manager will represent the agency and attend community meetings.Qualifications RequiredBachelor's degree and minimum three (3) years Social Services experience OR Masters in Social Work or related field preferred.Arizona Board Behavioral Health Examiners (AzBBHE) License is strongly preferred.Two (2) years of experience managing, supervising or leading teams.Ability to provide clear and effective written/verbal communication.Strong problem solving and analytical skills.Ability to multi-task and remain calm when assisting high-risk clients.Ability to effectively use behavior management techniques in crisis situations.Must be at least 21 years of age.If driving while on agency time or on agency business, a valid driver's license with appropriate liability insurance and approval for liability coverage with HHW's liability insurance carrier is required.Certification in First Aid/CPR or BLS - agency will provide training if candidate does not have active certification.Ability to provide evening and night on-call support as scheduled.Must obtain and maintain a fingerprint clearance card and pass a background check.Mental and EmotionalAbility to prioritize workload.Sound judgment and decision-making ability.Ability to maintain calm, non-defensive, supportive attitude during difficult interactions.Demonstrate excellent verbal communication skills.Ability to analyze variables and situations.Ability to resolve problems, handle conflict and make effective decisions under pressure.Ability to think on his/her feet in the public spotlight.PhysicalLong periods of sitting, ability to bend, lift and carry up to 50 pounds.Able to operate phone, Fax, copier and a computer.Able to operate Agency vehicle.Qualifications Preferred Bilingual – English/Spanish.Advanced knowledge of cultural diversity and sensitivity.Arizona Board Behavioral Health Examiners (AzBBHE) License preferred.