Business Experience and Planning Specialist

Business Experience And Planning Specialist

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Business Experience and Planning Specialist within PNC's Technology Strategy organization, you will be based in Pittsburgh, PA, Strongsville, OH or Denver, CO. As a Business Experience and Planning Specialist, you'll take center stage within the Technology Strategy team, helping shape the stories behind the initiatives that drive our enterprise forward. You'll collaborate across a wide range of teams, uncover insights, and translate complex ideas into compelling, executive-ready narratives. In this role, you won't just connect the dots you'll bring clarity and purpose to strategic opportunities, evaluate business cases, craft high-impact presentations, and clearly communicate why an investment matters for the future of the organization. Regular interaction with senior and executive leaders means your work will directly influence decisions at the highest level.

We're looking for someone who brings a blend of strategic thinking, analytical strength, and strong communication skills. If you have a background in strategic consulting or technology strategy and you thrive in environments where you're presenting bold ideas, simplifying complexity, and guiding leadership discussions you'll feel right at home. This role is ideal for someone who's energized by collaboration, passionate about storytelling through data, and excited to help shape the direction of the enterprise.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Responsibilities

• Provides support and assistance for implementation and coordination of planning efforts for line of business initiatives.
• Demonstrates commitment to quality by delivering customer focus and appropriate risk management practices to customers and/or internal partners.
• Identifies more complex problems and provides advice and resolution in support of line of business initiatives.
• Partners with other departments or other functional areas in support of line of business initiatives.
• Independently provides data collection, research and reporting for assigned line of business initiatives.
• Recommends and delivers best practices and learning plans that meet business objectives.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Preferred Skills

Business Development, Business Intelligence (BI), Business Strategy Planning, Competitive Advantages, Competitive Strategies, Data Integration, Data Mining, Software Development, Strategic Planning, Technical Strategy, Technology Strategy Planning

Competencies

Accuracy and Attention to Detail, Analytical Thinking, Business Process Design, Data Gathering and Analysis, Effective Communications, Planning: Tactical, Strategic, Problem Solving, Strategic Thinking

Work Experience

Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)