Clinical Supervisor - Trauma-Informed Behavioral Health Leader

Job Title Clinical Supervisor Reports To Director of Strategy & Impact & Assistant Program Director Salary Range $66k-$76k DOE Employment Type Full-Time Exempt Schedule Monday-Friday 40 hrs. About Us Founded in 2000 as a winter-only, overnight shelter for women, The Delores Project has grown to offer low-barrier, housing-focused 24-7 shelter for unaccompanied adult women, transgender and nonbinary people, supportive housing for formerly chronically homeless individuals with a disability, and a robust suite of wrap-around services including on-site behavioral healthcare. The organization also provides community-based aftercare services for clients who have transitioned from homelessness to housing. At The Delores Project, we believe community and belonging are essential to healing from the trauma of homelessness and this is one way we differentiate ourselves from many other homeless service providers. In addition to a shelter, we are a community that not only meets people’s basic needs and provides access to housing resources, but we also provide clients with a supportive community in a fully therapeutic environment so they can begin to heal from the trauma of homelessness and are more successful in maintaining housing and stability once they graduate from our programs. We are client-centered and strengths-based in our approach and practice of harm-reduction and trauma-informed models of care in all our programs. Our engagement with one another is rooted in our values of kindness, integrity, collaboration, transparency, accountability, respect, and dignity for each community member, including staff and volunteers. Those who share these values, are passionate about working with people in crisis, and ending homelessness may be a great addition to our diverse and talented team. About the Job The Clinical Supervisor (CS) oversees all behavioral health services and programming at The Delores Project. The CS provides clinical supervision and support to those providing direct service to shelter guests, supportive housing residents, and continued care clients (those who have transitioned from shelter into housing). The CS works in partnership with program managers to identify the service needs of clients in all programs and supports their team in working with case managers to provide an interdisciplinary approach to service delivery when necessary. The CS works closely with the Programs manager, and Operations Manager. In addition to networking and partnering with local organizations to increase service provision and programming. The Clinical Supervisor serves on the management team in line with who they work with. Core Competencies Clinical expertise & judgement, Program design, oversight & assessment, Advocacy, Clinical supervision & professional development provision, Professional documentation, Adherence to social work ethics & practice, Evidence based practices & program oversight TDP Competencies Ethics & Integrity of Practice, Organization & Time Management, Commitment to TDP's Principles of Care, Cultural Humility, Teamwork & Collaboration, Critical Thinking & Problem Solving. Role Responsibilities Hires, trains, and manages a effective BH team using principles of social work and/ or counseling which include patient psychosocial assessments, group and individual psychotherapy, client education, crisis intervention, and treatment planning. Conducts regular case conferences with BHW staff for supervision and consultation; reviews case records and selects cases for discussion; supervises staff in assessing social, emotional, and economic causes of problem behavior and mental and emotional disorders and in developing and modifying treatment and approves alternative plans, termination or transfer of cases; supervises consultation activities of employees; is responsible for assignment and reassignment of employee caseload. Works with and coaches the Group Facilitator to create a recovery-focused group and class curriculum. Provides clinical supervision for masters-level therapists seeking licensure. Develops or identifies comprehensive mental health evaluation materials to train staff on their use. Represents TDP externally, partnering with behavioral health providers who can provide ongoing community-based mental healthcare to TDP clients. Serves as TDP’s point of contact for Colorado Access, who provide on-site telehealth and psychiatry for some clients. Coaches staff to approach their work from strengths-based, trauma-informed, and client-centered perspectives. Trains staff to identify risk factors including lethality for suicidal, homicidal and/ or grave disability. Works with Program Managers to identify areas of needed support and resources among guests, residents, and continued care clients. Ensures compliance, accuracy, and quality of clinical documentation. Assists staff in supervising complex cases. Coaches staff to accompany Continued Care staff on client home visits. Managing department budget. Additional responsibilities as needed. Required Qualifications Master's degree in social work, counseling, or related mental health field (licensed LCSW or LPC). Two years’ post-graduate experience in human services field/ social work/ counseling. Preferred Qualifications Degree in relevant field (human services, social work, marketing/ communications, human resources, nonprofit management, etc.) or equivalent work experience. Lived experience relevant to, or shared identities, with those The Delores Project serves including Indigenous people, communities of color, LGBTQIAI+ individuals, those with disabilities, and transgender and nonbinary people. The desire to work as part of a team- to make decisions creatively and collaboratively and to act in the best interest of one another and the organization. Lived or work experience with people who have been victims of trauma, those with mental health challenges, substance use disorders, those with traumatic brain injuries, and/ disabilities. High emotional intelligence and self-awareness, commitment to assuming the best intent of others. Prior training in mental health first aid, de-escalation, vicarious trauma, harm reduction, and crisis intervention. Ability to be non-judgmental of other people’s identities and life choices. An understanding of professional boundaries and how to model and maintain them with colleagues and people with diverse needs and from diverse backgrounds. Ability to positively and professionally represent The Delores Project to a diversity. The ability to speak Spanish or American Sign Language fluently is not required, but a plus. Good problem-solving, decision-making, and communication skills, and the ability to take initiative and work independently. Ability to thrive in a dynamic and ever-changing work environment, ability to switch priorities and gears as necessary. Willingness to engage in continuous learning and conversations around diversity, equity, inclusion, justice, and belonging. Ability to pass a background check (TDP is a second-chance employer and encourages all interested candidates to apply). Schedule flexibility based on the needs of the role/ team/ organization, including some evening and weekend hours when necessary, and the ability to attend quarterly all-staff meetings on Saturday mornings. Additional Preferred Qualifications for direct-service staff Understanding of client-centered, strengths-based, trauma-informed, and housing-first models of service and care. Work or educational background in human service, social work, and/ or customer service with diverse communities. Demonstrated ability to maintain accurate and timely documentation. Prior training in harm reduction, mental health first aid, vicarious trauma, de-escalation, crisis management, and conflict resolution. Ability to juggle multiple priorities simultaneously. Ability to work with and support volunteers. Excellent interpersonal skills and ability to positively engage with staff, clients, volunteers and donors in person and on the telephone. Benefits The Delores Project offers a generous benefits package including 13 paid holidays, birthday pay, generous Paid Time Off, medical/ dental/ vision/ life/ an optional flex-spending account, free RTD Ecopass, and an optional Simple IRA/Roth IRA with a 3% employer match. Kindly human, NB Pet Telehealth, Pet Care, Optional Voluntary life insurance, Optional Legal Shield, Optional ID Shield, WFH Flexibility. Plus receive $150 signing bonus before your first paycheck. This signing bonus is subject to all applicable state and federal taxes and withholdings. Working Conditions This position works with and supports a residential environment including walking, standing, sitting, lifting up to 30 pounds, carrying, pushing, pulling, bending, reaching, balancing, stopping, and kneeling. Work also includes manual dexterity for typing and operating a computer, holding, grasping, and turning objects. Work also requires the ability to speak and use normal or aided vision or hearing. Hazards may involve exposure to common household chemicals, loud noises, and exposure to illness and/ or unsanitary hygiene. Equal Opportunity Employer The Delores Project is an equal-opportunity employer dedicated to a policy of non-discrimination and equal opportunity for all employees and qualified applicants. People with disabilities, BIPOC individuals, Hispanic/ Latin individuals, Indigenous people, LGBTQIA+ candidates, and/ or those with lived experience of homelessness and poverty are strongly encouraged to apply. #J-18808-Ljbffr The Delores Project