Broadband Sales and Marketing Specialist

Job Description

Job Description

CoastConnect is seeking a motivated and relationship focused Broadband Sales and Marketing Specialist to help expand fiber internet and phones services throughout South Mississippi. This position plays a key role in growing our residential and commercial customer base through direct sales, community engagement, business development, and relationship building.

JOB RESPONSIBILITIES:

• Drive subscriber growth by developing and executing residential, commercial, and multi-dwelling unit (MDU) sales initiatives within CoastConnect's service area.

• Develop and maintain strategic relationships with customers, business owners, property managers, apartment communities, developers, HOAs, realtors, builders, and community organizations to identify and expand broadband opportunities.
• Consult with prospective and existing customers to assess communication needs, present broadband solutions, explain service options and pricing, and facilitate the customer enrollment process.
• Manage sales opportunities from initial contact through installation while supporting customer retention efforts.
• Represent CoastConnect at community events, sponsorships, business outreach activities, referral programs, and other initiatives.
• Maintain accurate records, track sales activities, and provide updates on market opportunities and performance.

JOB REQUIREMENTS :

• High school diploma or GED equivalent is required; a high school diploma is preferred.
• Two years of sales, telecommunications, customer service, or business development experience preferred.
• Knowledge of fiber broadband, telecommunications, or technology services preferred.
• Strong communication, relationship-building, and customer service skills.
• Ability to work independently, manage multiple priorities, and maintain accurate records.
• Proficiency with Microsoft Office and the ability to learn CRM and business software systems.
• Valid driver's license is required.

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements, or working conditions. While this is intended to be an accurate reflection of the current job, CoastConnect reserves the right to revise the job or to require that other or different tasks be performed as assigned.

EQUAL OPPORTUNITY EMPLOYER / VETERANS / DISABLED