Professional Coding Supervisor

Who We Are

Xtensys is a rapidly growing managed service provider delivering innovative technology solutions to health systems, beginning in New York and expanding nationwide. Owned by two industry leaders with a strong focus on advancing rural and community healthcare, Xtensys is executing several major initiatives and scaling quickly. With a team of more than 500 professionals, we are building a people-centered culture rooted in collaboration, innovation, and strategic thinking.

How We Work:

• East Coast Alignment: Our core operational and collaboration hours follow the Eastern Time Zone (ET), keeping our workflows synchronized with our primary clients and systems.

Why Join Us?

• Mission-Driven Work: You are the "bridge" ensuring technology serves health systems and their patients when they need it most.
• Autonomy & Ownership: We trust you. You’ll lead projects, define success, and manage complexities with total support.
• A Culture of Innovation: Have a fresh perspective? We want it. We encourage risk-taking and continuous improvement.
• Continuous Growth: We fuel your "restless curiosity" with opportunities to expand your skillset and mentor others.

Job Requistion:

Work Arrangement :

Remote

Compensation Range:

$56,492.80 - $84,780.80 per year

The Role:

Your Mission: Reporting to the Professional Coding Manager, the Professional Coding Supervisor oversees the day-to-day operations of the Professional Coding Department, ensuring accurate, compliant, and timely coding across multiple specialties. This role leads and supports a team of certified coding professionals while driving coding quality, productivity, compliance, and continuous improvement. Your Mission: As a Professional Coding Supervisor, you will serve as a coding subject matter expert and strategic partner to physicians, clinical teams, revenue cycle, compliance, and operational leaders. You will champion coding accuracy, documentation integrity, denial reduction, provider education, staff development, and efficient departmental operations while helping achieve key quality, productivity, compliance, and financial goals.

What You'll Do Day-to-Day:

Leadership and Staff Management:

• Lead, mentor, coach, and supervise a team of certified professional coders across multiple specialties.
• Provide ongoing performance feedback, guidance, and professional development opportunities.
• Conduct annual performance evaluations and support employee development planning.
• Address employee performance concerns coaching and corrective action processes when necessary.
• Assist with recruitment, interviewing, onboarding, training, and retention of coding staff.
• Foster a positive and collaborative team environment focused on accountability, accuracy, and excellence.

Coding Operations Oversight:

• Monitor and manage Epic coding work queues, coding review queues, denial work queues, charge review queues, and other coding-related workflows.
• Ensure coding inventories are reviewed and completed within established turnaround time expectations.
• Collaborate with the Coding Manager to balance workloads and allocate resources appropriately.
• Monitor productivity and coding accuracy to ensure organizational goals are achieved.
• Ensure timely coding completion to support clean claim submission and reimbursement goals.

Quality Assurance and Compliance:

• Conduct coding audits and quality reviews to evaluate coding accuracy, consistency, and compliance.
• Ensure staff adherence to ICD-10-CM, CPT, HCPCS, E/M guidelines, payer requirements, CMS regulations, and coding industry standards.
• Review coding trends, audit findings, and performance metrics to identify opportunities for improvement.
• Develop corrective action plans and educational initiatives to address identified deficiencies.
• Monitor compliance with HIPAA, privacy regulations, and organizational policies. Workflow Analysis and Process Improvement
• Analyze internal coding workflows and operational processes to ensure efficiency, effectiveness, and compliance.
• Monitor coding-related denials and reimbursement issues and identify root causes.
• Partner with leadership to implement process improvements and workflow enhancements.
• Recommend operational changes that improve coding accuracy, productivity, and reimbursement outcomes.
• Participate in revenue cycle initiatives focused on denial reduction and process optimization.

Provider and Department Collaboration:

• Collaborate with physicians, advanced practice providers, and clinical staff to clarify documentation and improve coding accuracy.
• Serve as a liaison between coding staff and clinical departments.
• Support provider education regarding documentation requirements, coding regulations, and reimbursement implications.
• Work closely with Billing, Collections, Revenue Integrity, Compliance, Credentialing, and Clinical Operations teams.
• Address and resolve coding-related concerns impacting account resolution and reimbursement. Education and Staff Development
• Develop and deliver training programs regarding coding regulations, payer updates, documentation standards, and coding best practices.
• Organize and facilitate departmental education sessions and continuing education activities.
• Ensure coding staff remain current on regulatory updates and industry changes.
• Participate in coding department meetings, provider educational sessions, and operational training programs.
• Support coding competency assessments and ongoing staff development initiatives. Auditing and Documentation Integrity
• Conduct periodic coding audits to evaluate coding quality and documentation compliance.
• Review medical record documentation to ensure coding support and regulatory compliance.
• Identify documentation deficiencies and recommend corrective measures.
• Assist with external audits, payer audits, and compliance reviews.
• Monitor trends in documentation quality and partner with providers to improve documentation practices.

Who You Are & What You’ll Bring:

• 5+ years of physician coding experience required.
• 3+ years of supervisory or leadership experience required.
• Experience conducting coding audits, quality reviews, and documentation improvement initiatives.
• Experience providing provider education and supporting documentation improvement efforts.
• Epic Professional Coding and Revenue Cycle experience preferred.

Education:

Associate or bachelor’s degree in Health Information Technology, Healthcare Administration, Business Administration, or a related field preferred.

Certifications:

Current coding certification through AAPC, AHIMA, or an equivalent organization required.

CPMA or similar coding/auditing certification preferred.

Physical Requirements:

Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, and pulling objects. Sitting most of the time, walking and standing required only occasionally.

About Xtensys Connected Health Solutions

We are new but mighty. Xtensys, a recently established managed service provider, delivers cutting-edge technology to health systems, starting in NY and expanding beyond. Owned by two industry leaders focused on innovation in rural and community health, we are rapidly growing with several major initiatives underway. We seek talented professionals to join our team of 500 and support our exciting journey. We value people and are building a culture to match. If you're a collaborative, innovative, and strategic leader, we’d love to talk.