Sales Consultant Trainee

Position Overview As a Floor Sales Consultant, you will be the driving force behind creating an iconic, customer‑first experience at CarMax. Your role goes beyond selling cars—you’ll build genuine relationships, understand customer needs, and guide them toward the right vehicle, not just the most expensive one. This position offers the opportunity to combine sales expertise, customer service skills, and integrity in a fast‑paced, rewarding environment. At CarMax, honesty and transparency are the foundation of our success, and those same values will help you thrive. Why CarMax? At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward. Role Responsibilities Assist customers in finding vehicles that fit their needs using your knowledge of CarMax inventory. Guide customers through the entire process, including appraisals, test drives, and financing applications. Deliver an exceptional experience by listening actively and providing clear, honest information. Complete accurate documentation for all transactions to ensure a smooth and transparent process. Collaborate with team members to meet customer needs and achieve store goals. Maintain a professional, customer‑first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers. Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area. Required Qualifications Sales or customer service experience in retail or similar environments preferred. Strong listening and communication skills with a customer‑focused mindset. High level of self‑motivation and ability to work independently and as part of a team. Comfort with technology for processing transactions and accessing inventory information. Ability to adapt in a fast‑paced, dynamic environment. Commitment to integrity and transparency in every customer interaction. Willingness to learn and grow through CarMax‑provided training and mentorship. About CarMax At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive. As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Hourly Rate $20.00 - $20.00 Commissions This position is eligible for commission. Benefits Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time. To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company. For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay. Associates considered full‑time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval. For more details about benefits, please visit our CarMax Benefits website. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application. #J-18808-Ljbffr CarMax Business Services