Busser/Food Runner

Job Description

Job Description

Description:

Summary

The Rayleigh Underground is an upscale event center with a spectacular multipurpose venue located in the Toyota Music Factory in Irving. It’s a state-of-the-art entertainment center that hosts corporate events, DJs, live music, competitions, variety shows, speakers, weddings, parties, and family entertainment—just to name a few. It’s adjacent to our fast-casual brand, Kitchen 101. 

A busser works closely with the rest of the restaurant staff to ensure the restaurant’s smooth operation. The wait staff and bartenders especially need the busser’s help in cleaning tables after guests have left, bringing dirty dishes to the kitchen, resetting tables with clean dishware and refilling water glasses. At times, the busser may help the wait staff bring food to the table or help the bartender serve drinks, clean glasses or restock supplies.

In general, a good busser is a jack-of-all-trades handy man who helps out wherever needed. If you are that type of person and want to work somewhere you can actually make a difference in the company and your career, The Rayleigh Underground is the place for you. Our guests come to know and love us for our quality food, drinks and live entertainment atmosphere, but they come back because of the personal relationships they build with our friendly outgoing staff.

Our bussers must have an “I am a part of the winning team” attitude and our staff sings their praises for all the do to help deliver on the guest’s experience. Come join a restaurant team where you are respected as an individual and get to be yourself, have fun, and fulfill your own goals to advance your career. The Rayleigh is the place to be!

If you want to mix it up with the Rayleigh team, you’ll need to:

• Be a team player who is energetic, motivated, and outgoing
• Have a permanent smile with a can-do attitude
• Ooze a friendly personality with a positive outlook
• Have a passion for great beverages and genuine hospitality
• Move with a sense of urgency and purpose
• Be reliable and punctual

At The Rayleigh, our people embrace these qualities, so if this sounds like you then please read on!

Here’s what we offer:

• A rockin’ good time with live music
• A fun and friendly atmosphere
• Discounted meals
• Schedule flexibility
• Opportunity to advance
• Referral bonus programs
• A family-like culture
• And more!

Job responsibilities include:

• Maintaining a safe, sanitary, and organized work environment.
• Working with other staff members and having a servant mindset (it comes naturally to help other people).
• Completing all opening, running and closing duties quickly and accurately.
• Deliver food orders promptly, ensuring orders are correct and plating is correct. Placing orders in pivot point position and offering pepper.
• Assist servers with beverage refills and pre-bussing.
• Continually pre-bus, bus and reset tables throughout shift.
• Maintain line of sight/atmosphere control by circulating through work area throughout shift.
• Ensure that trash containers are clean, free of odor and lined.
• Keep all dust pans/mops/vacuums clean and free of debris/odor.
• Clean all spills immediately, use floor signs to caution guests and staff.
• Keep all floors free of food, trash or other obstacles
• Safely transport bus tubs weighing up to 25 pounds from bus stations/table areas to dish room
• Prepare napkins/silverware per venue specifications.
• Complete other duties/cleaning as assigned.

Qualifications:

• Busser experience preferred.
• Has basic knowledge of floor service.
• Food Handlers / TABC Certification in required states.
• Ability to be teachable, coachable, and to take constructive feedback.
• Gets along well with others and has positive personality.
• Multitasking and time management skills.
• Dresses for success and is well groomed.
• Has integrity, does the right thing when no one is looking.
• Able to reach, bend, stoop and frequently lift up to 50 lbs.
• Able to work in a standing position for long periods of time.