PC SPECIALIST

Job DescriptionJob DescriptionDescription: Brattleboro Memorial Hospital /Southern Vermont Health Services CorporationJob DescriptionJob Title: PC SpecialistJob Code: 140FLSA Status: Non-ExemptDepartment Name: Information ServicesLocation: Brattleboro, VermontJOB SUMMARY:Independently maintains all IBM-compatible personal computers (“PCs”) throughout the hospital and parent corporation. Provides technical knowledge of PC operating systems and common applications. Analyzes and resolves issues relating to PC hardware and software. Configures PC's for users and related doctors’ offices. Trains and familiarizes users on the use of PC hardware and software. Works with Network Manager to coordinate PC allocation and troubleshoot PC communication problems. Manages phones throughout the organization and administers the phone system as required. Documents all procedures for use by other I.S. staff. DEPT. SCOPE OF SERVICE:The information services department provides support to clinical, administrative and community interests through the design, implementation, maintenance and management of an array of software, hardware and infrastructure systems. The scope of service includes support of virtualized and non-virtualized servers; wired and wireless LANS; broadband connections for Internet and vendor VPN access; over 600 computers 130 network printers. Applications running on multiple platforms are interfaced with each other and with a State HIE using HL7 standards. Service is provided to over 400 end users located in over 30 departments.Requirements: QUALIFICATIONS:Education: High School diploma or equivalent required.Experience: Three years experience with PC operations, configuration and problem analysis required.Experience in application support and the structured training of users preferred.Licensure/Certification: None.Mental Efforts:Ability to work independently.Ability to work with details.Environment & Working Conditions Air Conditioning and Toner dust.Ability to work in a multi-task environment with frequent interruptions.OSHA CATEGORYOSHA Category I - Tasks that involve exposure to blood, body fluids, or tissues require use of techniques of Universal Precautions as evidenced with blood borne pathogens standards.PHYSICAL DEMANDSOn-the-job time is spent in the following physical activities.Standing - Up to 1/3Walking - Up to 1/3Sitting - 2/3 or moreTalking or Hearing - 2/3 or moreUse of hands to finger, handle or feel - Up to 1/3Pushing/Pulling - NoneStooping, kneeling, crouching or crawling - NoneReaching with hands and arms - Up to 1/3Tasting or smelling - NoneThis position requires that weight be lifted or force be exerted.Up to 10 pounds - 2/3 or moreUp to 25 pounds - 1/3 to 1/2Up to 50 pounds - Up to 1/3Up to 100 pounds - NoneMore than 100 pounds - NoneThis position has special vision requirements.Close Vision (clear vision at 20 inches or less)Color Vision (ability to identify and distinguish colors)Ability to Adjust Focus (ability to adjust eye to bring an object into sharp focus)WORK ENVIORNMENTThis position requires exposure to the following environmental conditions.Wet, humid conditions (non-weather) - NoneWork near moving mechanical parts - Up to 1/3Fumes or airborne particles - Up to 1/3Toxic or caustic chemicals - Up to 1/3Outdoor weather conditions - NoneExtreme cold (non-weather) - NoneExtreme heat (non-weather) - NoneRisk of electrical shock - NoneWork with explosives - NoneRisk of radiation - NoneVibration - NoneThe typical noise level for the environment is:Very QuietQuietModerate NoiseLoud NoiseHearingAbility to hear callsAbility to hear instructions from physician/department staff/othersEEO/ADA StatementBrattleboro Memorial Hospital provides equal employment opportunities to all applicants and employees and strictly prohibits any type of harassment or discrimination in regard to race, religion, age, color, sex, disability status, national origin, genetics, sexual orientation, protected veteran status, gender expression, gender identity, or any other characteristic protected under federal, state, and/or local laws.Consistent with the Americans with Disabilities Act (ADA), it is the policy of Brattleboro Memorial Hospital to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Human Resources.Compensation Disclosure in Accordance with Vermont Act 155In compliance with Vermont Act 155, Brattleboro Memorial Hospital provides the compensation range for this position in good faith. The listed range represents the pay scale reasonably expected for a successful candidate based on factors such as relevant experience, education, internal equity, and market competitiveness. Final compensation will be determined during the hiring process.