Program Manager (Leadership Dashboard) III

Program Manager (Leadership Dashboard)
Location: Hybrid - Menlo Park, CA
Duration: Initial 6-month contract (expected extension/conversion)
Schedule: Full-time, 40 hrs/week (Mon-Fri)
Target Start: ASAP
Benefits: Medical, dental, vision, 401(k), paid vacation & sick leave

Role Overview:

Program Manager (Leadership Dashboard, Infrastructure Data Center)

This role supports a leadership dashboard used by executives to monitor data center operations, capacity, costs, energy usage, security, and other key business metrics.

The Infrastructure Data Centers (IDC) Leadership Dashboard (ILD) is a strategic executive-facing platform that provides IDC leadership with real-time visibility into Data Center supply pipeline, plan of record, rack & region turn-up, operations, energy & power, cost & financials, and security & compliance. The dashboard serves as the single source of truth for IDC decision-making and has recently migrated to the Nest platform with enhanced access controls and data integrations.

Responsibilities:

• Facilitate development execution and delivery of the IDC Leadership Dashboard roadmap, ensuring the team delivers on committed milestones across Product, Engineering, Data Science, and Data Engineering workstreams.
• Lead daily stand-ups to track progress, surface blockers, and ensure team alignment on priorities.
• Manage the product backlog including open bugs, feature requests, and enhancement items - ensuring consistent progress and prioritization.
• Coordinate weekly status updates to IDC leadership, ensuring dashboard commentary is accurate, timely, and reflects the latest data and business context.
• Drive cross-functional coordination across Product, Engineering, Data Science, Data Engineering, and business stakeholders to ensure alignment on requirements, data quality, and delivery timelines.
• Own the change control process, ensuring all dashboard content changes receive appropriate sign-off from IDC leads.
• Track and communicate risks, dependencies, and escalations that could impact delivery or data accuracy.
• Ensure communications cadence is maintained - including stakeholder roadshows, feedback loops, and coordination with business area owners (DC Supply, Energy, Operations, Cost, NRTU, Pipeline).
• Support data governance processes by coordinating with data owners to ensure data maturity improvements across business areas.

Must-Have Skills:

• 5-7 Years of experience required
• Experience managing data platform or BI/analytics dashboard programs
• Proficiency with Agile/Scrum methodologies (backlog grooming, sprint planning, daily standups)
• Strong stakeholder communication skills, especially with senior/executive leadership
• Familiarity with data infrastructure concepts (Presto, Hive, dashboards, data pipelines)
• Track record of coordinating cross-functional teams (Product, Engineering, DS, DE)
• Experience with issue/bug tracking and release coordination

Good-to-Have Skills:

• Strong stakeholder communication skills, especially with senior/executive leadership
• Excellent written communication for drafting commentary, change logs, and status updates

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.

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