Experienced Lead Window Cleaning Technician

Job Description

Job Description

Join ASF Clean Team

ASF Clean Team is a professional exterior cleaning company serving residential, commercial, HOA, institutional and public-sector properties throughout the San Francisco Bay Area and surrounding Northern California markets.

Our services include professional window cleaning, gutter cleaning, pressure washing, soft washing, solar panel cleaning and related exterior property services.

We are seeking an experienced, dependable and safety-minded Lead Window Cleaning Technician who can perform professional field services while coordinating an assigned crew and maintaining ASF's standards for quality, professionalism and customer service.

This is a working field-lead position . Lead Technicians work alongside their assigned crew while helping coordinate daily field activities and communicating jobsite information to management.

Compensation

$24.00–$32.00 per hour

Starting pay within the advertised range is based on relevant professional experience, demonstrated skills, qualifications and the responsibilities of the position.

Employees assigned to covered public works projects will receive applicable prevailing wage rates as required by law.

Overtime is paid in accordance with California law.

What You'll Do

Window & Exterior Cleaning

• Perform professional residential and commercial window cleaning
• Perform interior and exterior glass cleaning
• Clean screens, tracks and skylights
• Operate water-fed pole systems
• Perform gutter cleaning and debris removal
• Perform downspout flushing
• Perform pressure washing and soft washing
• Perform solar panel cleaning and other assigned exterior services
• Complete jobsite setup and cleanup
• Protect customer property and maintain a professional worksite

Field Crew Coordination

Lead Technicians may be assigned to:

• Coordinate assigned daily field work
• Communicate job information and established work procedures to assigned crew members
• Conduct customer and jobsite walkthroughs
• Monitor completed work for quality and completeness
• Help technicians follow ASF-established work methods and procedures within the Lead's assigned responsibilities
• Support the training and development of technicians using ASF-established procedures and training materials
• Confirm required job photos, notes and documentation are completed
• Confirm assigned tools, equipment and materials are accounted for before leaving a jobsite
• Communicate delays, jobsite concerns and operational issues to management
• Escalate employee, safety or operational concerns to management when appropriate

Lead Technicians operate within ASF-established policies, procedures, training and assigned authority.

Customer Service & Job Documentation

• Communicate professionally with customers, coworkers and office personnel
• Review assigned job information before beginning work
• Document pre-existing conditions or property concerns when identified
• Take required before-and-after photographs
• Complete required job notes and documentation using Jobber or other company-approved systems
• Conduct final jobsite walkthroughs as assigned
• Promptly report customer concerns, property damage, incidents or other significant issues to management

Vehicle, Tools & Equipment

Lead Technicians may be assigned responsibility for a company vehicle and equipment.

Responsibilities include:

• Conducting assigned vehicle/equipment readiness checks
• Confirming required equipment is loaded before departure
• Keeping assigned vehicles and equipment reasonably clean and organized
• Accounting for company tools and equipment
• Promptly reporting missing, damaged or malfunctioning equipment
• Completing end-of-day vehicle readiness procedures, including fueling when assigned
• Operating company vehicles safely and in accordance with ASF policies and applicable traffic laws

Minimum Qualifications

Candidates must have:

• Professional window-cleaning and/or directly related exterior-services experience
• Demonstrated ability to perform professional window cleaning
• Demonstrated ability to coordinate an assigned field crew
• Strong attention to quality and detail
• Professional customer-service and communication skills
• Dependable and punctual attendance
• Ability to follow written and verbal instructions
• Ability to follow ASF-established operating and safety procedures
• Ability to perform the essential functions of the position, with or without reasonable accommodation
• Ability to regularly handle and move the tools, ladders and equipment associated with assigned work
• Ability to perform assigned work at elevation using required access and fall-protection systems after receiving applicable ASF training and authorization

Driving Requirement

Driving a company vehicle is an essential function of the Lead Technician position.

Candidates must:

• Possess a valid driver's license
• Meet ASF Clean Team's established driver-eligibility requirements
• Maintain an acceptable motor vehicle record
• Maintain continued eligibility to operate company vehicles throughout employment in a driving position

Employment in this position may be conditioned upon satisfactory completion of ASF's applicable driver-eligibility review.

Preferred Experience

The following experience is valuable but does not replace ASF-required training, qualification or authorization:

• Commercial window cleaning
• Multi-story window cleaning
• Water-fed pole systems
• Extension ladder work
• Gutter cleaning
• Pressure washing or soft washing
• Mobile elevating work platforms/aerial lifts
• Fall-protection systems
• Commercial, HOA or institutional properties
• Public works or prevailing-wage projects
• Jobber or similar field-service software
• Crew-lead experience

Prior industry experience does not authorize an employee to use equipment or perform work outside ASF-established procedures, training or assigned responsibilities.

Safety Expectations

Safety is a condition of employment at ASF Clean Team.

ASF provides employees with training appropriate to their assigned duties. Employees may perform only work for which they have received required training, qualification and/or authorization.

Lead Technicians are expected to:

• Follow ASF-established safety policies, procedures and training
• Follow job-specific safety instructions and applicable safety requirements
• Properly use required PPE and safety equipment
• Inspect assigned equipment as required before use
• Immediately report unsafe conditions, damaged equipment, incidents and injuries
• Stop work and notify management when an assigned task cannot be performed safely under established procedures
• Communicate established safety requirements to assigned crew members within the Lead's assigned responsibilities
• Escalate observed safety concerns to management

Lead Technicians and other employees may not bypass, disable, modify or disregard required safety devices, procedures or equipment.

A Lead Technician does not have authority to independently modify ASF safety procedures, authorize unapproved work methods, or authorize an employee to perform work for which required training or authorization has not been provided.

Attendance & Reliability

Dependability and punctuality are essential to ASF's field operations.

Employees are expected to:

• Report to work as scheduled and ready to perform assigned duties
• Maintain regular and reliable attendance
• Follow ASF's established attendance and call-out procedures
• Communicate job delays and operational concerns promptly through established company channels

Schedule

• Primarily Monday through Friday
• Full-time position
• Start and end times vary based on assigned projects and operational requirements
• Occasional weekend work may be required based on business needs
• Overtime may be available

Schedules may vary based on customer requirements, project location, weather, public works requirements and operational needs.

Benefits

Eligible employees may receive:

• Medical insurance with employer contribution
• ADP 401(k) retirement plan
• California paid sick leave
• Paid job and safety training
• Company-provided tools and equipment
• Company uniforms
• Employer-paid or reimbursed job-required certifications, as applicable
• Career-development and advancement opportunities

Public Works & Customer-Specific Assignments

ASF Clean Team performs work for residential, commercial, HOA, institutional and public-sector customers.

Certain assignments may be subject to lawful governmental, customer, security, site-access or other eligibility requirements.

Any background screening conducted by ASF will occur at the legally appropriate stage of the hiring process and in accordance with applicable California and federal law.

Please do not provide criminal-history information with your initial application.

ASF Clean Team will consider qualified applicants with criminal histories consistent with the California Fair Chance Act and other applicable law.

How to Apply

Please submit:

• Resume or detailed summary of relevant work experience
• Current contact information
• Description of your professional window-cleaning experience
• Description of any prior Lead or crew-coordination experience
• Two professional references, if available

Qualified applicants may be asked to participate in ASF's interview and skills-assessment process.

Equal Employment Opportunity

ASF Clean Team is an Equal Opportunity Employer.

Employment decisions are based on legitimate job-related qualifications and business requirements without discrimination based on any characteristic protected by applicable federal, California or local law.

Reasonable accommodations are available to qualified applicants and employees with disabilities as required by applicable law.

At-Will Employment

Employment with ASF Clean Team is at will. Either the employee or ASF Clean Team may terminate the employment relationship at any time, with or without cause or advance notice, subject to applicable law.