Customer Service Sales Support

WHO WE ARE

KNAPP brings new technology to warehouse automation.


The KNAPP Group is a global provider of intelligent automation solutions for intralogistics and manufacturing, specializing in the sectors healthcare, fashion/apparel, general retail, food retail, industry and service. We live and breathe automation. We - more than 8,000 employees of the KNAPP Group in over 60 locations worldwide, shaping the future-oriented industry of intralogistics are dedicated to making complexity simple.


One of the KNAPP's primary goals is to use continuous innovation to drive warehouse automation forward, always with the specific needs of the customers in mind. KNAPP Group's unrelenting development activity is evident in everything from automated order picking systems and continuing refinement of container handling technology to its state-of-the-art, industry leading software solutions.

WHAT YOU GET TO DO

The primary function of the CS Inside Sales Specialist is to support Account Managers in their efforts to sell Knapp services to existing customers in their assigned markets.


Essential Functions and Responsibilities:

• Support Account Managers as required to sell Knapp services and/or solutions to existing customers
• Work collaboratively with assigned Knapp resources (engineering, purchasing, service, KAG, KSI, DFT, etc.) to identify services that meet customer's needs and budgets
• Produce detailed proposals describing Knapp's services
• Produce cost estimates for management approval
• Provide support to create and give effective, accurate, and technically correct customer presentations
• Comply with the most current version of the Knapp Inc. CS Sales Process

WHAT YOU HAVE

• BS/BA degree with minimum 2 years sales experience
• Technical background in material handling, logistics, supply chain, or order fulfillment preferred
• Knowledge/proficiency of Microsoft Office Suite and customer relationship management technology
• Knowledge/proficiency of SAP
• Ability to think creatively, plan, organize, set goals, and execute strategically
• Detail-oriented with ability to multi-task
• Excellent communication skills
• Strong relationship building, interpersonal, and internal/external networking skills
• Entrepreneurial self-starter with hands-on approach

Working Conditions and Environment:

• Authorized to work in U.S.
• Passport or ability to obtain a passport
• Domestic and international travel is required up to 5-10%
• Physical requirements: sitting for long periods of time, standing, walking, speaking, visual acuity, finger dexterity, listening, reaching at arm's length, and lifting up to 25 pounds

WHAT YOU WILL GET

• 2 remote days per week
• Half day Fridays
• A beautiful new, state-of-the-art, office complex in Kennesaw, GA
• Industry competitive compensation
• Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
• 401k with a very generous employer match and no vesting!
• Paid Vacation & Holidays
• Profit Sharing
• Paid Parental Leave
• Subsidized Daycare
• Tuition Reimbursement
• Pet Insurance
• Subsidized food delivery
• Monthly celebrations
• Quarterly employee events
• Corporate Social Responsibility including recycling, sustainability and volunteering

KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law.


Due to the safety-sensitive nature of this position, strict adherence to KNAPP's drug-free workplace policy is required. All candidates will be subject to drug-screening in accordance with the policy and will be expected to remain drug-free during their employment. There will be no exception if recreational or medical use of marijuana is permitted in the location of employment and/or residence or if use of marijuana is only during "off-hours."