Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits: Group Life Insurance Health insurance Opportunity for advancement Paid time off Training & development 401(k) Bonus based on performance Competitive salary Flexible schedule ABOUT OUR AGENCY: Established in 1990, State Farm Agent Tony Pope serves over 10,000 households in the Carolinas and Georgia, with offices in Mount Pleasant, North Charleston, and Summerville SC. Offering a comprehensive range of insurance services including car, home, renters, life, and small business insurance, along with coverage for motorcycles, boats, and recreational vehicles, our office consistently ranks among the top 1% of all State Farm Agents nationwide. With a dedicated team boasting nearly 500 years of collective experience, we prioritize customer relationships and community engagement in our mission to protect our clients and their futures. ROLE DESCRIPTION: As an

Account Associate

for Tony Pope - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES: Manage customer accounts and update information in the database. Assist customers with policy changes and inquiries. Process insurance claims and follow up with customers on claim status. Coordinate with underwriters to ensure timely policy issuance. QUALIFICATIONS: Strong organizational skills and attention to detail. Excellent customer service and communication skills. Previous experience in insurance or a related field preferred.