Field Service Technician

Field Service TechnicianThis role focuses on field service for municipal and industrial pump systems throughout Michigan, with a strong emphasis on water/wastewater environments. You'll work primarily at customer sites supporting submersible pumps, lift stations, control panels, motors, valves, and related rotating equipment.The work includes mechanical and electrical troubleshooting, preventative maintenance, pump removal and installation support, commissioning/start-up assistance, control panel and VFD troubleshooting, motor testing, laser alignment, seal and bearing replacement, and some in-shop repair as needed.About Detroit Pump & TencarvaDetroit Pump has been serving municipal and industrial customers throughout Michigan since 1926 and is proudly celebrating its 100th year in business. Detroit Pump is part of Tencarva, one of the largest and most respected distributors and OEM-authorized service networks in the pump and process equipment industry. Together, Detroit Pump and Tencarva provide equipment distribution, applications engineering, OEM-authorized repair, field service, custom fabrication, automation and controls, and other value-added services that support industrial, municipal water/wastewater, power generation, mining, automotive, and other critical industries.Equipment You'll Work OnMunicipal lift stations and wastewater pumping systemsSubmersible wastewater pumps and related pumping equipmentPump control panels, VFDs, floats, level controls, and instrumentationSiemens and Allen-Bradley PLC/control systems (Siemens experience especially helpful)Electric motors ranging from 115V single-phase to 480V three-phaseMechanical seals, bearings, impellers, wear rings, and other pump internalsValves, actuators, and related flow control equipmentAdditional rotating equipment including gearboxes, blowers, and similar process equipmentWhat You'll Be Responsible ForTroubleshoot, service, and maintain municipal and industrial pump systems in the fieldSupport pump installation, removal, commissioning/start-up, and site readiness activitiesDiagnose mechanical and electrical issues involving pumps, motors, controls, sensors, VFDs, and panelsPerform motor testing, wiring, panel troubleshooting, and basic control system diagnosticsRepair or replace mechanical seals, bearings, impellers, wear components, valves, and related parts as neededPerform laser alignment, precision measurements, and equipment adjustmentsRead and interpret electrical schematics, ladder logic, mechanical drawings, manuals, and parts diagramsPerform preventative maintenance service on customer equipmentComplete service documentation and communicate job status clearly with internal teamsPerform some in-shop repair work as neededWork safely in a variety of customer environments, including occasional confined space work when requiredFollow Tencarva and customer safety requirements, including lockout/tagout and job hazard practicesWhy Join Detroit Pump / TencarvaField service role focused primarily within MichiganLess overnight travel than broader regional field service rolesDetroit Pump is celebrating its 100th year in businessStable business with a strong reputation in MichiganTencarva is a growing company with a long-term ownership mindset and no history of layoffsLong-term customer relationships with consistent demand for service and repair supportBig-company resources with a local-team feelRealistic workloads and expectationsProfit Sharing via 401(k)Earn up to 120 hours (3 weeks) of PTO per year, prorated based on your start date, plus 10 paid holidaysInsurance benefits include medical, dental, vision, disability, and lifeRequirementsWhat We're Looking ForField service experience involving pumps, motors, controls, or rotating equipmentStrong mechanical and electrical troubleshooting abilityExperience with control panels, VFDs, PLCs, sensors, ladder logic, and 480V three-phase systemsExperience with Siemens and/or Allen-Bradley control platforms preferred; Siemens experience is especially helpfulExperience in municipal water/wastewater, lift stations, industrial wastewater, or related pump environments strongly preferredAbility to read electrical schematics, mechanical drawings, manuals, and service documentationExperience with laser alignment, mechanical seals, bearings, motor testing, and precision measuring tools preferredComfortable working independently at customer sites and coordinating with service leadershipValid driver's license required