UX Researcher
$50 - $52 per hourExperis
UX Researcher
Our client, a leading organization in the financial services industry, is seeking a UX Researcher to join their team. As a UX Researcher, you will be part of the User Experience Strategy & Research (UXSR) team supporting various product areas within the Commercial Banking division. The ideal candidate will demonstrate strong analytical skills, excellent communication, and a passion for enhancing user experiences, which will align successfully in the organization.
Locations: Minneapolis, Minnesota / Charlotte, NC / Dallas, TX / Des Moines, IA / Chandler, AZ
Pay Range: $50-52/hr
What's the Job?
- Partner with product owners and UX specialists to help develop and drive our WalkMe strategy, leading the design, build, and maintenance of our WalkMe deployments for internal-facing applications and developing KPIs and operational metrics/reporting for our WalkMe deployments.
- Work across multiple product areas within the Commercial Bank, developing strong partnerships with Lines of Business and product teams.
- Design, code, test, debug, and document WalkMe capabilities and requirements for projects and programs.
- Lead cross-functional teams to strategize, plan, and execute a variety of programs, services, and initiatives within technical domain environments.
- Perform assessments through fact-finding and data analysis to arrive at creative approaches to solving complex issues and developing appropriate solutions or recommendations.
What's Needed?
- 5+ years of experience delivering WalkMe solutions/programs within customer organizations/internal departments.
- 4+ years of software engineering experience, or equivalent experience
- 3+ years of experience developing and executing UX research strategies using various UX research tactics (e.g., developing personas, experience mapping, conducting contextual user research and UX measurement activities).
- Experience with digital design, mobile design, or a combination of both, with a focus on user experience.
- Experience with HTML, CSS, and/or JavaScript.
What's in it for me?
- Opportunity to work on impactful projects within a dynamic financial services environment.
- Collaborate with talented professionals committed to innovation and excellence.
- Gain valuable experience in a highly regulated industry with complex digital solutions.
- Be part of a supportive team that values diversity and inclusion.
- Access to comprehensive benefits including health plans, retirement options, and wellness programs.
Upon completion of waiting period consultants are eligible for:
- Medical and Prescription Drug Plans
- Dental Plan
- Vision Plan
- Health Savings Account
- Health Flexible Spending Account
- Dependent Care Flexible Spending Account
- Supplemental Life Insurance
- Short Term and Long Term Disability Insurance
- Business Travel Insurance
- 401(k), Plus Match
- Weekly Pay
Vacancy posted 3 days ago
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