Collector

Job Title Collector Location Dallas, TX Position Description The Schedule for this position is: Monday through Friday, 8:00 AM 5:00 PM CST. This position is: Onsite in Dallas, TX. What is the Length of assignment: 3-month temporary assignment, with possible extension and conversion to Full time. The client is currently using the following Software: EPIC HB Resolute and Claims system. We are a professional staffing firm, working with organizations across the country to place exceptional candidates. Currently, we have a Collector opportunity with a nationally recognized healthcare system that combines cutting-edge medical innovation with compassionate, patient-centered care, offering rewarding career growth in a supportive environment. The Collector is responsible for the specific duties listed below. Roles and Responsibilities Perform collection activities for assigned accounts under general supervision and according to established procedures. Contact patients, insurance companies, attorneys, employers, and Physicians to resolve payment difficulties or arrange satisfactory payment plans. Contact patients and insurance company representatives by telephone or through correspondence to check the status of claims, obtain insurance information, check on interim billings, and counsel patients on financial arrangements. Maintain collection files on the accounts receivable system by entering detailed records consisting of any pertinent information needed for collection follow-up. Process accounts for write-off by conducting thorough research to determine if they qualify and presenting complete documentation to the Billing and Collections Manager for approval. Counsel patients regarding accounts and respond to patient inquiries. Communicate with collection affiliates and provide information to the Credit Bureau in solving payment difficulties. Receive, review, and respond to correspondence related to accounts, taking action as required. Skills Experience collecting from insurance companies. Medical collections knowledge. 35 years of collections experience. Education High School diploma or equivalent. 3-5 years' experience. Medical collections knowledge, specifically collections from insurance companies. EPIC HB Resolute and Claims experience is a must.