Customer Service Associate

Overview Customer Service Associate — Full Time and Part Time. Pay Range: $16.50 – Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft $16.75 – Clothing Sorter/Hanger, Hardware Sorter $17.00 – Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes $17.40 – Clothing Grader, Hardware Pricer, Material Handler As one of the largest for‑profit thrift operators in the United States, Canada and Australia, Savers/Value Village supplies stores with gently‑used clothing, accessories, and household goods. The mission is to champion reuse and inspire a future where secondhand is second nature. Roles and Responsibilities Customer Service Associates create an awesome experience for customers, donors, and other team members, handling returns, ringing up any sales, and providing general assistance in the store. Benefits Comprehensive onboarding and training from day one. Healthcare Plans: comprehensive coverage (medical, dental, vision) at a reasonable cost and specialized health programs. Paid Time Off: sick pay, vacation pay (1‑2 weeks), 6 paid holidays plus 1‑2 floating holidays. Team member discounts up to 50 % on store merchandise. Flexible spending accounts for eligible health and child care expenses. Employee Assistance Program (EAP). Retirement Plan: 401(k) with generous company matching contributions. Life insurance with optional supplemental coverage. Performance merit increases. Geographic&job eligibility rules may apply. Savers is an E‑Verify employer. Location 235 Main Street, Wilmington, MA 01887 #J-18808-Ljbffr