Assistant General Manager

Job Description

Additional Information: This hotel is owned and operated by an independent franchisee, Total Management Systems, Inc.. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Are you ready to take the next step in your hotel career? The TownePlace Suites by Marriott is looking for a motivated and service-driven Assistant General Manager (AGM). This is a hands-on leadership opportunity ideal for someone who thrives in a fast-paced hotel environment, enjoys mentoring others, and wants to eventually grow into a General Manager role.

Why Join Us?

As part of our growing organization, you'll gain real-world management experience while building your leadership skills across hotel operations-from front desk to housekeeping, maintenance, guest satisfaction, and financial reporting. You'll be supported by a company that believes in promoting from within and developing hospitality leaders. Total Management Systems is a growing hotel group with a portfolio of Marriott and Hilton branded hotels around the state of NM, offering opportunities to advance your career when you are ready.

What You'll Do:

Lead daily operations and serve as a key liaison between departments and the General Manager

Supervise front desk agents and ensure excellent guest service around the clock

Assist in hiring, training, and evaluating team members to maintain high service standards

Prepare schedules, run reports, and assist in budgeting and forecasting

Assist in invoicing accounts receivable bills.

Assist in ordering and compiling accounts payable invoices to ensure supply levels are maintained and the hotel pays its bills to vendors.

Step in to support the front desk, housekeeping, and light maintenance when needed

Monitor and maintain inventory, process invoices, handle deposits, and support financial controls

Conduct daily property walks and inspections to uphold quality and brand standards

Participate in our AGM training program with access to mentorship and growth opportunities

Must-Haves:

2-3 years of hotel experience, including 1+ year in a leadership role

Strong knowledge of front desk operations and hotel accounting/audit practices

Excellent communication, team leadership, and guest service skills

Proficiency with Microsoft Office and hotel PMS (e.g., Hilton or Marriott systems)

Availability for flexible scheduling, including nights, weekends, and holidays

Ability to walk and be on your feet for long durations when assisting in the departments up to 8 hours.

Nice-to-Haves:

Bilingual (English/Spanish)

Experience in light maintenance

Salary Role. $45,000 annually

This company is an equal opportunity employer.

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