Retail Associate

Job Description

Job Description

We’re Sandbox VR, the most advanced virtual reality experience in the world . Our mission is to bring people closer together through world-class immersive experiences. When guests step into one of our stores, our full-body motion tracking gear and Hollywood motion capture cameras make them the stars of their own movies. Groups freely roam our large-open “holodecks” together, relying on each other to succeed in social experiences. Whether it’s venturing into space, battling on the high seas, or surviving a zombie apocalypse, our experiences take our guests on a journey they won’t forget!

Since launching in 2017, we’ve become the location-based VR industry leader. As we continue to expand globally, there’s never been a better time to join the Sandbox VR team. We take pride in the relationships we are building within our communities by providing world-class experiences for our guests and our employees. Here, we value humility and have built a collaborative environment, ensuring that our guests, and our teammates all win collectively. If this sounds interesting to you, we’d love you to join us, as we build the future of entertainment.

Sneak peek of one of our store experience:

What will you be doing:

• Create Unforgettable Guest Moments
• Greet guests with energy and invite them into an exciting, welcoming environment
• Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up
• Proactively share offers (F&B, repeat visits, gift cards) to boost engagement
• Be a Tech & Experience Expert
• Master our proprietary tech and keep gear calibrated
• Troubleshoot issues smoothly and provide real-time, light-hearted updates to guests
• Communicate with management and tech support when issues arise, clearly and quickly
• Keep Things Running Smoothly
• Maintain a spotless, high-energy store that meets Sandbox VR standards
• Sanitize gear thoroughly and display materials/gift cards to brand expectations
• Prepare iPads, body trackers, and gear before and after every session

What we are looking for:

• Egoless & Coachable: You take feedback well and pitch in wherever needed
• Adaptable & Proactive: You’re resourceful, self-driven, and good with change
• Team-Focused: You stay positive and celebrate group wins
• Reliable: On time, in uniform, and ready to shine
• Physically Able: On your feet, some lifting (up to 40 lb.), occasional stairs
• Weekend Availability: Required
• Experience: 1+ year in retail/hospitality

Sandbox VR is a fully immersive, group-based virtual reality experience where students can step inside a game and interact with each other in real time. Using advanced motion tracking and VR technology, participants see their own bodies in the virtual world and work together to solve challenges, complete missions, or explore new environments.

Our experiences are designed to promote teamwork, communication, problem-solving, and active engagement, making them a great fit for school field trips, STEM enrichment, and reward-based activities. Unlike traditional gaming, Sandbox VR is physical, social, and collaborative—students move, think, and succeed together.

We offer curated experiences suitable for different age groups, with a strong focus on fun, safety, and memorable learning through play.

Company Description

Sandbox VR is a fully immersive, group-based virtual reality experience where students can step inside a game and interact with each other in real time. Using advanced motion tracking and VR technology, participants see their own bodies in the virtual world and work together to solve challenges, complete missions, or explore new environments.\r\n\r\nOur experiences are designed to promote teamwork, communication, problem-solving, and active engagement, making them a great fit for school field trips, STEM enrichment, and reward-based activities. Unlike traditional gaming, Sandbox VR is physical, social, and collaborative—students move, think, and succeed together.\r\n\r\nWe offer curated experiences suitable for different age groups, with a strong focus on fun, safety, and memorable learning through play.