Business Transformation Architect

Job Description

Job Description

To maintain a strong connection with our members and local communities and better understand their unique needs, we are currently considering applications from candidates residing in Oregon and Washington for all open positions. We appreciate your understanding as we focus our hiring efforts in these specific regions. And, we encourage all qualified candidates from these states to apply, as we look forward to learning more about your unique skills and experience!

Job Summary

• Responsible for supporting enterprise-wide transformation initiatives, collaborating with leadership and business units to drive strategic change, operational excellence, process innovation, and sustainable improvement aligned with the credit union's mission, vision, values, and purpose. Enables organizational maturity by increasing capacity for transformation capability. Leverages continuous improvement culture so that the organization can execute with greater speed, consistency, and quality.

Where You Will Work:  

• Remote role open to candidates residing in Washington (WA) or Oregon (OR). (Branches)

Pay Range:

• The target annual pay range for this position is $93,456 - $106,200. The full annual pay range is $84960.00 - $127,440.00.
• Compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer of employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant.
• Incentives are performance based and targets vary by role.

Duties and Responsibilities:

• Provides strategic direction and oversight to internal teams and cross-functional stakeholders to identify, reengineer, and optimize complex business processes across the organization.  

• Oversees the analysis, design, governance and evolution of transformation frameworks, systems, and methodologies that standardize how the organization evaluates, improves, and governs business processes, leveraging advanced Lean/Six Sigma, and continuous improvement methodologies.  

• Collaborates with business partners to plan and execute effective change, communication, and training strategies to ensure effective adoption of new processes and organizational transformation initiatives.  

• Champions opportunities for automation, digitization, and standardization in partnership with technology, operations, and risk management teams, driving enterprise value creation.  

• Directs root cause analysis and strategic resolution of recurring issues, operational bottlenecks, and complex business challenges.  

• Facilitates and sponsors cross-functional workshops with subject matter experts, executives, and business partners to identify inefficiencies, co-create innovative solutions, and align transformation objectives.  

• Engages and influences stakeholders at all levels to identify and close system and process gaps and optimize member and employee experience.  

• Oversees transformation process documentation governance, ensuring accuracy, accessibility, and compliance with regulatory standards.  

• Partners with Member Experience, IT, Project Management, Data Analytics, and Compliance leaders to identify and prioritize enterprise-wide improvement opportunities.  

• Champions a culture of adaptability, continuous improvement, and strategic clarity by embedding transformation mindsets and behaviors throughout the organization.  

• Builds and matures the organization's continuous improvement capability by developing tools, playbooks, training, and operating models that strengthen process discipline and problem‑solving skills across the enterprise.  

• All other duties as assigned.  

Minimum Qualifications:

• Bachelor's in Business, Operations or related field of study.
• Minimum five (5) years' experience in business transformation, process improvement, or enterprise architecture, with at least four (4) years leading large-scale, cross-functional transformation projects.

Preferred Qualifications

• Master's in Business, Operations, or a related field of study.
• Experience in a financial institution preferred.
• Lean/Six Sigma Green/Black Belt, Certified Business Process Professional, Scrum or related certification.

Knowledge, Skills, and Abilities:

• Advanced knowledge of Lean, Six Sigma, and change management methodologies.  

• Strong facilitation, communication, consultation, collaboration, and influence skills across all organizational levels.  

• Proven ability to lead cross-functional initiatives with measurable impact in complex environments.  

• Demonstrated expertise in enterprise process and systems mapping and process reengineering that minimizes waste and maximizes value.  

• Experience partnering with IT and leveraging automation and systems optimization.  

• Analytical mindset with the ability to translate data into actionable insights.  

• Ability to analyze and synthesize complex, ambiguous problems, develop scalable and sustainable solutions, and influence decision-making .  

Total Rewards: 

This position is eligible for Full-Time Regular benefits. Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage.

• Includes an option for Medical, Dental, and Vision insurance to be paid at a 100% by company for the employee only coverage. 
• We also offer Health Care FSA (HCFSA), Health Savings Account (HSA) with employer contributions, and Dependent Care FSA (DCFSA).
• Employees also have access to Life and AD&D insurance.
• Employees are able to enroll in our 401k plan.
• Full-Time Regular employees accrue 8 hours of vacation and 8 hours of sick leave, on a monthly basis. 
• Full-Time Regular hired employees also receive 11 paid holidays throughout the calendar year, 1 floating holiday, 16 hours of self-care time, and 16 hours of volunteer time.

All benefits except 401k start the first of the month following date of hire. Employees become eligible to contribute to 401k on the first of the month following 60 days of employment.

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Peak Credit Union participates in E-Verify. We use E-Verify to confirm the identity and employment eligibility of all persons hired to work in the United States.

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Peak Credit Union is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters If you'd like to view a copy of the company's affirmative action plan or policy statement, please email View email address on ziprecruiter.com.

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