Scrum Lead, IT

Scrum Lead, IT

Posting Start Date: 6/5/26 Location: Tech Ops (DFW-SV04) Cities: Fort Worth - TX Requisition ID: 85974

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job: As one diverse, high-performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline. Being a Scrum Lead at American Airlines offers you the opportunity to work in a dynamic, collaborative environment where you can make a meaningful difference while continuously growing and learning.

What you'll do: Optimize the flow of value from generation of ideas to release. Coach your team(s) to create high-value items, while eliminating or reducing rework, waste in the process, etc. Promote transparency on barriers to change, progress, and remove or seek assistance in addressing impediments and opportunities. Enable your team(s) to practice Professional Scrum and other frameworks/techniques that drive agility. Cultivate a habit of continuous learning (from prior increments, retrospectives, etc.), continuous experimentation, and continuous improvement to reach a high-performing state. Coach your team(s) to understand (the why) and practice new ways of working. Serve as internal trainers contributing to the learning and development of one or more team(s). Coach Product Owners/Managers with techniques for establishing empirical product planning and maintaining a healthy Product Backlog. Maintain, share, and promote information radiators that enable inspection and adaptation. Coach teams to self-organize and facilitate events, as necessary.

All you'll need for success: Minimum Qualifications – Education & Prior Job Experience Bachelor's Degree in Computer Science or related discipline or an equivalent combination of education and work experience. 4+ years of relevant work experience in an agile environment. Experience coaching agile methodologies to team and stakeholders. Skills and knowledge of servant leadership, situational awareness, conflict resolution, continual improvement, empowerment and increasing transparency. Proven ability to promote a team environment and collaborate cross-functionally. Preferred Qualifications – Education & Prior Job Experience Experience with driving adoption of Agile methodologies, processes and tools in a cross-functional organization. Superior analytical, problem solving and communication skills. Demonstrated experience with continuous integration/delivery. Participation in scaled agile frameworks. Skills, Licenses, and Certifications Scrum Master Certification (CSM, PSM, SSM, or other scrum certification). Strong knowledge of Scrum, Kanban, and Agile frameworks. Experience with Agile tools like Azure DevOps, Rally, Jira or Confluence. Excellent facilitation, coaching, and conflict resolution skills. Ability to remove obstacles and drive team performance. Strong understanding of Agile metrics (velocity, burndown charts, cycle time) and how to leverage them for continuous improvement. Exceptional communication, leadership, and stakeholder management skills.

What you'll get: Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself – that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more. Feel free to be yourself at American. From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.