Computer Technician

Computer Technician

Nonexempt

Reports to: Chief Technology Officer

Dept./School: Information Technology

Primary Purpose

Perform on-site technical work to install and maintain computer equipment and software applications throughout the district or at assigned campus. Respond to work order requests by diagnosing and repairing computer hardware and peripherals.

Qualifications

High school diploma or GED

Clear and valid driver's license and reliable and dependable transportation.

Knowledge of computer workstation setup Microsoft Windows

Knowledge of computer hardware and software applications

Ability to install, maintain, and repair computers and peripherals

Ability to diagnose problems and perform repairs

Aptitude for technology and desire to learn

2 years of work experience installing, maintaining, and repairing computers and peripherals preferred, not required.

Major Responsibilities and Duties

Technical Support

1. Install, configure, maintain, and upgrade computers and peripherals, throughout the district. Relocate computer hardware, peripherals, and equipment as needed.
2. Provide technical assistance to users of computers, instructional equipment, and software.
3. Install and configure applications and operating system software and upgrades.
4. Assist with the installation and maintenance of district devices.
5. Other duties as assigned

Equipment Repair and Maintenance

1. Diagnose and repair network connectivity and hardware issues, including printers, laptops, and desktops.
2. Remove old equipment and perform data migration to new machines.
3. Service equipment according to established preventive maintenance schedule.

Other

1. Comply with policies established by federal and state law, State Board of Education rule, and local board policy.
2. Comply with all district and campus routines and regulations.
3. Follow district safety protocols and emergency procedures.

Supervisory Responsibilities

None.

Mental Demands/Physical Demands/Environmental Factors

Hand tools and test instruments for electronic repairs and cable installations; personal computers and peripherals. Occasional work on step ladder.

Prolonged sitting and standing; regular kneeling/squatting, bending/stooping, pushing/pulling, and twisting

Repetitive hand motion; frequent keyboarding and use of mouse; regular walking, grasping/squeezing, wrist flexion/extension, reaching.

Frequent lifting and carrying (up to 25 pounds); occasional heavy lifting (50 pounds and over)

Work with frequent interruptions; maintain emotional control under stress.