Field Service Technician

Job Description

Job Description

Field Service Technicians located across the district to optimize retailer coverage.  

Responsibilities of a successful field service technician include, but are not limited to:  
•    Receive and accept service tickets.  
•    Complete preventative maintenance on all Intralot equipment  
•    Diagnose hardware or software related issues.  
•    Repair or replace onsite equipment as needed.  
•    Install, move, and remove equipment.  
•    Report resolution actions and conclusion of visits to the call center.  
•    Operate company vehicle in a safe manner obeying all traffic laws and regulations.  
•    Always maintain an acceptable level of inventory for their vehicle.  
•    Maintain a clean and organized vehicle and complete any maintenance requirements.  

Position Requirements

• Technical proficiency in diagnosing and repairing mechanical machinery
• Problem-solving skills to address complex equipment issues independently
• Customer service abilities to communicate effectively and maintain positive client relationships
• Physical capability to handle equipment, lift heavy objects, and work in varied field conditions
• High school diploma with technical experience
  

Dynamic Concepts, Inc. is an Equal Opportunity/Affirmative Action employer. Dynamic Concepts Inc. is fully committed to equal employment opportunity (EOE) and maintaining a workplace free of discrimination and harassment based on race, gender, religion, age, color, national origin, disability, sexual orientation, and other non-merit factors. All persons shall be afforded equal employment opportunity at Dynamic Concepts Inc. Dynamic Concepts Inc. prohibits discrimination in all aspects of its personnel policies, program practices and operations, and relationships with employees and applicants, including, but not limited to, recruitment, hiring and merit promotion. Dynamic Concepts Inc. promotes programs of affirmative recruitment and employment at all levels of the company. The company subscribes to, and will implement to the full extent, all applicable laws that promote equality of opportunity. Dynamic Concepts Inc. welcomes and encourages applications from persons with disabilities and will reasonably accommodate the needs of those persons. Dynamic Concepts Inc. is committed to satisfying its affirmative obligations under the Rehabilitation Act of 1973 to ensure that persons with disabilities have every opportunity to be hired and advanced based on merit within the company.